Cafe Lead

Scheels All Sports, Inc; Sparks (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

SCHEELS is seeking a customer-focused associate to join our in-store café team in Sparks, NV. You will assist customers, prepare a variety of food and beverages, and ensure safety and cleanliness in a fast-paced environment.

The role emphasizes teamwork, strong math and communication skills, and reliability, including ability to work evenings, weekends, and holidays. Training is provided to build product knowledge and service excellence.

Qualifications

• High school education or equivalent required.
• Customer service experience is valued.
• Demonstrates energy, urgency and a positive attitude.
• Respect and professionalism toward customers and coworkers.

Responsibilities

• Prepare all fudge products and sell to customers.
• Perform all Ginna’s restaurant functions as assigned by the manager/supervisors.
• Follow all food safety guidelines and store policies.
• Ensure products are received and stored per operating guidelines.
• Assist in training new associates using mentor checklists and SOPs.
• Maintain cash control and till procedures per Scheels guidelines.
• Keep work area clean and organized; help with opening/closing duties.
• Maintain knowledge of café recipes and prepared foods.
• Present a professional appearance and team-focused attitude.

Skills

Customer Service

Culture

Team mentality

Teach-ability

Punctuality

Education

High school education

Job description

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities

• Prepare all fudge products and sell to customers
• Perform all Ginna’s restaurant functions, which may include deli line, barista, grill, ice cream, baked goods, fudge and other duties as assigned per Ginna’s Manager and Supervisors
• Follow all food safety guidelines by State and Local Ordinances
• Ensure all products are received and stored according to Standard Operating Guidelines
• Assist in training all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
• Ensure cash control and till management is followed according to Scheels Cashier Guidelines
• Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
• Maintain working knowledge of Café recipes and prepared foods
• Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
• Prepare many differenttypes of food, drinks and ingredients

Requirements

• Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Culture Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Culture Show respect and appreciation for others and Scheels
• Culture Arrive to work and meetings 10 minutes early
• Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience

The ideal candidate will have a high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Please be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.