Cafe Host: Guest-Experience Specialist at the Aquarium

Herschend Family Entertainment Corporation; Newport (KY); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Sick PTO

401K with company match

Free admission for you and dependents

Job summary

Newport Aquarium, part of Herschend Family Entertainment Corporation, is seeking a part-time Food & Beverage team member in Newport, KY. You will engage guests, answer questions, and support safe, friendly service at the on-site location.

Responsibilities include greeting guests, maintaining cleanliness, handling POS duties, and adhering to safety and PCI guidelines. Prior guest service or retail experience is a plus, with opportunities for cross-training.

Qualifications

• Point of sale experience is a plus.
• Must have strong public speaking skills and be able to read, write and speak English.
• Able to think clearly, react quickly, and stay calm in stressful situations.
• Previous guest service, food industry or retail experience preferred.
• Flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Perform duties in a safe and compliant food and beverage operation.
• Maintain positive attitude and appearance; assist guests with information.
• Greet guests, handle inquiries, and provide outstanding customer service.
• Adhere to safety protocols and store cleanliness standards.
• Support cross-training in other food and beverage areas as needed.

Skills

Public speaking

Customer service

Retail experience

POS knowledge

Tools

POS system

Job description

Newport Aquarium, part of Herschend Family Entertainment Corporation, is seeking a part-time Food & Beverage team member in Newport, KY. You will engage guests, answer questions, and support safe, friendly service at the on-site location.

Responsibilities include greeting guests, maintaining cleanliness, handling POS duties, and adhering to safety and PCI guidelines. Prior guest service or retail experience is a plus, with opportunities for cross-training.