Cafe Front & Back of House Team Member

Urban Air Adventure Parks; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

Urban Air Adventure Parks operates the Urban Air Café in Kentucky. The Café Team Members serve guests with food and drink, handle cashiering, cooking, and food prep, and maintain fast, friendly service in a busy, safety-conscious environment. You’ll work in kitchen and service areas, with a focus on guest satisfaction.

Responsibilities include stock management, upselling, cleanliness, and following health codes while delivering an engaging guest experience.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Previous restaurant/quick service experience preferred.
• Basic math skills of adding and subtracting required.
• ServSafe or similar food handling certification preferred.

Responsibilities

• Demonstrate the highest standards of guest relations and care when assisting guests at the counter.
• Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business.
• Ensure adequate stock levels of supplies and consumables for the Café area.
• Manage queues and exceed guest expectations; upsell to maximize profit.
• Keep Café and surrounding areas tidy and clean; this includes washing dishes and taking out the trash.
• Handle guest complaints and report feedback to the Leadership Team.
• Work within established guidelines and operating procedures.
• Measure and assemble ingredients for menu items.
• Properly cook and store food items at appropriate temperatures.
• Rotate stock items as per established procedure.
• Ensure compliance with health code regulations.

Skills

Guest service

Communication

Multitasking

Education

High School Diploma or equivalent

Some College preferred

Tools

ServSafe

Job description

Urban Air Adventure Parks operates the Urban Air Café in Kentucky. The Café Team Members serve guests with food and drink, handle cashiering, cooking, and food prep, and maintain fast, friendly service in a busy, safety-conscious environment. You’ll work in kitchen and service areas, with a focus on guest satisfaction.

Responsibilities include stock management, upselling, cleanliness, and following health codes while delivering an engaging guest experience.