Cafe Experience Specialist - Tech-Savvy Customer Champion

Sam's East, Inc.; Annapolis (MD); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Annapolis, MD is seeking a team-oriented associate to support daily retail operations, focusing on customer service, merchandise stocking, and food preparation. The role emphasizes using digital tools to make immediate business decisions and improve the shopping experience for members.

Ideal candidates will demonstrate strong communication, teamwork, and problem-solving skills, while adhering to quality, safety, and ethics standards.

Responsibilities

• Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Be a Team Member: Maintains up-to date knowledge of product specifications and collaborates with cross functional teams.
• Be an Owner: Stocking and rotating merchandise; ensuring quality and date control; assisting members with purchases.
• Be an Expert: Prepares food according to item specifications; plans future productions and seasonality; adheres to safety standards.
• Complies with policies and ethics; acts with integrity and accountability.
• Be a Talent Ambassador: acts as a brand advocate and mentors others.
• Serve our Customers and Members: Delivers results while putting the customer first.

Skills

Customer service

Teamwork

Communication

Food preparation

Stocking merchandise

Tools

POS systems

Job description

Sam's Club in Annapolis, MD is seeking a team-oriented associate to support daily retail operations, focusing on customer service, merchandise stocking, and food preparation. The role emphasizes using digital tools to make immediate business decisions and improve the shopping experience for members.

Ideal candidates will demonstrate strong communication, teamwork, and problem-solving skills, while adhering to quality, safety, and ethics standards.