Café Department Manager — People & Service Leader

Albertsons Companies, Inc.; Fort Washington (MD); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (Med/D

401k and more

Time off (vacation, holidays, sick pay

Job summary

Albertsons Companies, Inc. in Fort Washington, MD, is seeking a Starbucks Department Manager to lead daily department operations, ensure top customer service, maintain Starbucks standards, and drive consistent food safety and inventory practices.

You will support hiring, training, and development, coordinate workflows, and manage budgets while maintaining a customer-first environment across busy shifts and events.

Qualifications

• Strong customer service skills with a pro­fessional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization and planning abilities.
• Ability to stay composed in fast-paced environments.

Responsibilities

• Oversee daily Starbucks Department operations with emphasis on customer service and consistency.
• Support hiring, training, coaching, and development of associates.
• Maintain a customer-first environment and address service needs and concerns.
• Coordinate daily activities to ensure smooth workflow and service levels.
• Maintain calm operations during high-volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure food safety, sanitation, and product handling standards.
• Manage ordering, inventory, rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain communication with vendors and store management.

Skills

Customer service

Communication

Time management

Team collaboration

Leadership

Job description

Albertsons Companies, Inc. in Fort Washington, MD, is seeking a Starbucks Department Manager to lead daily department operations, ensure top customer service, maintain Starbucks standards, and drive consistent food safety and inventory practices.

You will support hiring, training, and development, coordinate workflows, and manage budgets while maintaining a customer-first environment across busy shifts and events.