Description
Work Hours: Tuesdays 8:00-11:00am AND/OR Sundays 7:00-11:30am
Classification: Part-Time, <10 hrs/wk, Non-Exempt
Ministry Area: Operations
Location: Chanhassen
Reports to: Facilities Manager
Westwood’s Way of Life
Be and love like Jesus
Westwood’s Purpose and Mission
To know God and share Jesus through loving others here, near, and far
Ministry Area Purpose
Operations exists to serve the body of Westwood with innovation, transparency, and objectivity.
Role
To support the Café by operating the cash register and other general assistance.
Responsibilities
- Greet customers courteously with a verbal greeting, smile, and eye contact
- Demonstrate a complete understanding of daily menu items, explaining menu to and welcoming questions from customers
- Serve customers quickly, not allowing back-ups or snags in serving lines
- Process guest transactions of purchased menu selections by carefully entering the sale into the cash register, making sure that all purchases are accurately recorded
- Make change, accept checks and credit cards, and issue receipts to customers
- Direct guest to pick-up area and thank them for their order
- Relay relevant comments from customers directly to supervisors
- Manage cash drawer by verifying starting cash at the beginning of the shift and counting down drawer and completing end-of-shift paperwork. Place shift deposit in safe.
- Maintain front of the house retail merchandizing and service areas (bottled beverages, bakery items, packaged snacks, condiments, and service ware)
- Clean, organize, and restock cashier counter and retail service areas for the next day
- Complete all side jobs and checklists
- Carry out other responsibilities as assigned by supervisor
- Align to and live out the Westwood Staff Values
- Head High
- Heart Soft
- Arms Linked
- Feet Forward
Requirements
- Someone who lives a life that honors God in heart, actions, and relationships, with the goal of becoming more like Jesus
- High School diploma, preferred
- Cashier experience in retail and/or food operations
- Excellent math skills
- Effective communication skills – written, verbal and interpersonal
- Excellent customer service skills
- Proficient in MS Office
- Technical aptitude for operating an iPad
- Work well in a highly team-oriented setting
- Ability to relate to other Westwood staff and church attendees at large
- Endorse and support Westwood’s Statement of Faith