Café Barista & Customer Happiness Specialist

Barnes & Noble Booksellers, Inc.; Maple Grove (MN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Employee Discount (extended)

EAP

Sick Pay

Paid Time Off including parental leave

Company Holidays

401(k) with Company Match

Health Benefits

Job summary

BARNES & NOBLE BOOKS SELLERS, INC. in Maple Grove, MN is seeking a Barista who warmly greets customers and prepares beverages while maintaining the café’s presentation. You will support stock, operate the register efficiently, and help connect readers with the right drinks and bakery items.

As you gain experience, you’ll master café operations, follow safety standards, and advance toward Senior Barista with additional growth opportunities in a busy, customer-focused environment.

Qualifications

• This role requires physical activity including standing, bending, lifting and walking.
• Flexibility to work early mornings, late evenings, weekends and holidays.
• Ability to follow FIFO and maintain café cleanliness and safety protocols.

Responsibilities

• Build café knowledge across beverages, bakery, savory items and gifting.
• Maintain appetizing presentation of the café and counter.
• Promote sales objectives and communicate café promotions to customers.
• Make customized beverages and assist with café retail options.
• Utilize café training tools and safety/hygiene guidelines.

Skills

Punctuality

Scheduling flexibility

Customer service

Team player

Willingness to learn

Positive attitude

Cheerful customer interaction

Tools

Register/POS system

Computers/tablets

Basic food & drink prep tools

Job description

BARNES & NOBLE BOOKS SELLERS, INC. in Maple Grove, MN is seeking a Barista who warmly greets customers and prepares beverages while maintaining the café’s presentation. You will support stock, operate the register efficiently, and help connect readers with the right drinks and bakery items.

As you gain experience, you’ll master café operations, follow safety standards, and advance toward Senior Barista with additional growth opportunities in a busy, customer-focused environment.