Cafe Attendant - Glen Eyrie

The Navigators; Colorado Springs (CO); On-site; USD 18,000 - 25,000; Full time

Job summary

The Navigators Bookstore at Glen Eyrie in Colorado Springs is seeking a Bookstore Attendant to provide customer service, handle café items, and support store operations. You will assist customers with questions and purchases, process POS transactions, and help stock inventory while contributing to our mission-focused environment.

Requirements include strong organization, a year of barista/retail experience, and weekend availability.

Qualifications

• 1 year of experience as a Barista or Retail preferred.
• Strong organization & time management with emphasis on customer service.
• Microsoft Office, POS software, computer skills and ability to learn new technology.
• Excellent interpersonal and written communication skills.

Responsibilities

• Interact with bookstore customers and assist them with questions, purchases and conduct point-of-sale transaction.
• Manage customer food and beverage orders and prepare food and beverages to fulfill customer orders.
• Receive, input, price, and shelve new inventory.
• Assist Bookstore Manager with product purchasing & staff training as needed.
• Submit time worked on a weekly basis through the Workday Time Tracking system.
• Must be able to work a flexible schedule, 3-4 shifts a week including days, nights and weekends.
• Regular shifts are between 5-8 hours.
• Must be available for weekends.

Job description

PRIMARY PURPOSE

The Bookstore Attendant shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost. This position is responsible for providing customer service, making food and beverages within the café, and supporting the mission of Glen Eyrie and The Navigators.

ESSENTIAL FUNCTIONS

Bookstore Responsibilities [95% of time]

• Interact with bookstore customers and assist them with questions, purchases and conduct point-of-sale transaction.
• Manage customer food and beverage orders and prepare food and beverages to fulfill customer orders.
• Receive, input, price, and shelve new inventory.
• Assist Bookstore Manager with product purchasing & staff training as needed.
• Knowledge of Bookstore and Glen Eyrie goals, and how to contribute to them.

Additional Responsibilities [5% of time]

• Participate in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.
• Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.
• Submit time worked on a weekly basis through the Workday Time Tracking system.
• Must be able to work a flexible schedule, 3-4 shifts a week including days, nights and weekends.
• Regular shifts are between5-8 hours.
• Must be available for weekends.
• Other job-related duties as assigned.

CORE COMPETENCIES

• Customer Service– Maintain focus in a stressful/noisy environment.
• Ability to Multitask
• Self-motivated (minimal supervision)
• Willingness to make learning and growth a priority.
• Team Player

MINIMUM AND PREFERRED QUALIFICATIONS

Spiritual:

Belief in and adherence to the Statement of Faith and Mission of The Navigators.

Experience:

This role requires strong organization & time management skills with an emphasis on customer service. 1 year of experience as a Barista or Retail preferred.

Technical Knowledge & Skills:

Microsoft Office, Point of Sale software, computer skills and ability to learn new technology. Strong telephone, cash handling, and math skills and knowledge.

Communication & Leadership:

Excellent interpersonal and communication skills including verbal & written, to create understanding and build strong working relationships required.

Schedule:

Must be able to work a flexible schedule of 3–4 shifts per week, including days, nights, and weekends. Regular shifts are between 5–8 hours. Must be available to work weekends and at least one Sunday per month.

Compensation:

$15.60/ hourly

Equal Opportunity Employment

The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.

At The Navigators, our passion is, “To know Christ, make Him known, and help others do the same.” Since 1933, we’ve developed disciples by sharing the gospel, studying the Bible, and praying together— face-to-face and person-by-person, in an approach we call “Life-to-Life discipleship.” By meeting people where they are on their personal faith journey, Life-to-Life discipleship builds authentic relationships that help people grow into a deeper relationship with Christ and open the door for the Holy Spirit in all aspects of their lives.

The Navigators is a multi-faceted organization that includes Business Ministries, Missions, and Ministry Support. The Navigators’ Business Ministries include Glen Eyrie, Eagle Lake, and NavPress. The Missions of The Navigators include Collegiate, Disciplemakers for Life, Encore, International Student Ministries, Military, Nations Within, and World Missions. Our Ministry Support areas include the International Office and US Headquarters.

If you share this passion for Life-to-Life discipleship and you’re searching for a career where your own calling echoes the voices of the people around you, we would love for you to join our team!