Café Associate: Fast Service & Keyholder Duties

Goodwill Industries of Southwest Florida; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid time off

Holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Café Associate to deliver friendly, fast, and accurate service at the café. You will prepare coffee, specialty drinks, and food items while maintaining a clean, welcoming environment and handling transactions with care.

As Keyholder on Duty, you may supervise staff and oversee opening/closing procedures. This role requires a flexible schedule and a commitment to food safety and excellent customer service.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Ability to work in a fast-paced environment while providing excellent customer service.
• Basic math and cash handling skills.
• Ability to lift up to 40 pounds.
• Ability to work a flexible schedule.

Responsibilities

• Greet customers with a friendly, welcoming attitude during each transaction.
• Prepare and serve coffee, specialty drinks, and food items with fast, accurate service.
• Process sales transactions, handle payments, and assist customers quickly when multitasking.
• Maintain a clean, organized café by cleaning counters, tables, equipment, washing dishes, and stocking supplies.
• Follow all food safety, sanitation, and company policies and procedures.
• As Keyholder on Duty: supervise staff, assign tasks, assist with concerns, and ensure opening/closing procedures are completed accurately.

Skills

Customer service

Cash handling

Communication

Physical stamina

Teamwork

Education

High school diploma or equivalent

Job description

Goodwill Southwest Florida is seeking a Café Associate to deliver friendly, fast, and accurate service at the café. You will prepare coffee, specialty drinks, and food items while maintaining a clean, welcoming environment and handling transactions with care.

As Keyholder on Duty, you may supervise staff and oversee opening/closing procedures. This role requires a flexible schedule and a commitment to food safety and excellent customer service.