Café Associate

Goodwill Industries of Southwest Florida; Fort Myers (FL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Retirement plan

Paid time off

Holidays

Employee discounts

Tuition reimbursement

Zusammenfassung

Goodwill Southwest Florida is seeking a Café Associate to deliver friendly, fast, and accurate service at the café. You will prepare coffee, specialty drinks, and food items while maintaining a clean, welcoming environment and handling transactions with care.

As Keyholder on Duty, you may supervise staff and oversee opening/closing procedures. This role requires a flexible schedule and a commitment to food safety and excellent customer service.

Qualifikationen

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Ability to work in a fast-paced environment while providing excellent customer service.
• Basic math and cash handling skills.
• Ability to lift up to 40 pounds.
• Ability to work a flexible schedule.

Aufgaben

• Greet customers with a friendly, welcoming attitude during each transaction.
• Prepare and serve coffee, specialty drinks, and food items with fast, accurate service.
• Process sales transactions, handle payments, and assist customers quickly when multitasking.
• Maintain a clean, organized café by cleaning counters, tables, equipment, washing dishes, and stocking supplies.
• Follow all food safety, sanitation, and company policies and procedures.
• As Keyholder on Duty: supervise staff, assign tasks, assist with concerns, and ensure opening/closing procedures are completed accurately.

Kenntnisse

Customer service

Cash handling

Communication

Physical stamina

Teamwork

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job Title: Café Associate

Employment Type: Full-Time / Hourly

Goodwill Southwest Florida is seeking a Café Associate to provide friendly, fast, and accurate service to Café customers. This position is responsible for preparing and serving coffee, specialty drinks, and food items while maintaining a clean, organized, and welcoming environment. The Café Associate supports daily Café operations by delivering excellent customer service, handling transactions, following food safety standards, and assisting with opening and closing responsibilities when serving as the keyholder on duty.

Key Responsibilities:

• Greet customers with a friendly, welcoming attitude, maintain eye contact, and provide full attention throughout each transaction.
• Prepare and serve coffee, specialty drinks, and food items while providing fast, accurate customer service.
• Process sales transactions, handle customer payments, and assist customers promptly when serving multiple guests.
• Maintain a clean and organized café by cleaning counters, tables, equipment, washing dishes, and stocking and restocking products and supplies as needed.
• Follow all food safety, sanitation, and company policies and procedures.
• When serving as the Keyholder on Duty: supervise staff, assign tasks, assist with customer concerns, and ensure all opening and closing procedures are completed accurately.

Qualifications:

• High school diploma or equivalent preferred.
• Retail experience preferred.
• Ability to work in a fast-paced environment while providing excellent customer service.
• Basic math, cash handling, and effective communication skills.
• Ability to bend, stoop, reach, twist, lift, push, pull, and move items weighing up to 40 pounds.
• Ability to work a flexible schedule.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising team
• Opportunity to impact multiple store locations across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement