Cafe Associate

Sam's Club; Hanover (York County); On-site; USD 23,419 - 34,440; Full time

Job summary

Sam's Club is seeking a dedicated associate to support prepared foods operations in a fast-paced retail environment. The role covers food preparation, seasonality planning, equipment sanitization, and adherence to safety standards while leveraging digital tools to enhance member experience.

The candidate will collaborate with cross-functional teams, educate others on tools and processes, and ensure high-quality service, inventory control, and waste reduction in daily operations.

Qualifications

• Food service experience in a retail or dining environment.
• Food Handler Certification (Food Safety).
• Must be 18 years of age or older.
• Acknowledges completion of required trainings and assessments within a prescribed time period.

Responsibilities

• Be a Team Member: maintain up-to-date knowledge of product specs for prepared foods and educate associates.
• Be an Expert: prepare food per item specs, plan for seasonality, ensure food safety and inventory management.
• Be a Techie: use handheld tech to drive sales, assist with production and merchandise ordering.
• Be an Owner: stock and rotate merchandise, handle quality and date-control, assist members with purchases and inquiries.
• Be a Talent Ambassador: act as a brand advocate and support a respectful, team-oriented culture.
• Comply with policies and use Open Door Policy in processes; communicate progress and seek improvements.
• Complete tasks by following policies, data, and resources; collaborate with managers and partners.

Skills

Food Service experience

Job description

Responsibilities

• Be a Team Member: Maintains up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborates with cross‑functional teams and helps educate other associates on tools, tasks, and resources; communicates effectively with team members; is flexible to business needs and may work in other areas.
• Be an Expert: Prepares food according to item specifications; plans future production and mass productions; prepares for seasonality; adheres to food safety standards, sanitation guidelines, cold chain compliance, and inventory management; operates, maintains, and sanitizes equipment; demonstrates understanding of product and layout execution.
• Be a Techie: Leverages digital tools to drive sales, improve shopping experience, and elevate associate engagement; uses handheld technology to make immediate business decisions related to production, merchandise ordering, club pick‑up orders, training, and product quality; adapts to new tools and encourages others to use them.
• Be an Owner: Drives area performance; stocks and rotates merchandise; ensures quality and date‑control standards; eliminates waste; provides member service by acknowledging members, identifying needs, assisting with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns.
• Be a Talent Ambassador: Acts as a brand advocate; develops, influences, and inspires others to work in a respectful, supportive, and team‑oriented style; understands roadblocks and assists in training.
• Complies with company policies, procedures, and standards of ethics and integrity; implements related action plans and uses the Open Door Policy in business processes.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress; recommends improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; may also receive PTO or PPTO usable for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption, and surrogacy expense reimbursement.
• Live Better U: Company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees.
• Eligibility requirements may apply and depend on job classification and length of employment.

Compensation

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• I acknowledge that the position requires successfully completing all job‑required trainings and assessments within a prescribed time period if I receive the position.
• Must be 18 years of age or older.

Preferred Qualifications

• Food Service experience.
• Food Handler Certification (Food Safety).

Company Commitment

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.