Cafe Assistant (Part-time) (NO LATE SHIFTS)

Pittsburgh Botanic Garden; Pennsylvania; On-site; USD 16,531 - 22,041; Part time

Job summary

Pittsburgh Botanic Garden is seeking a part-time Cafe Assistant for Canopy Cafe. You will help Canopy Cafe patrons and report to the Cafe Manager, working closely with Garden staff to deliver a positive guest experience.

Responsibilities include taking orders, handling payments, operating a POS system, stocking displays, and maintaining cafe cleanliness. You may support events and other Garden operations as needed.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience preferred; food service a plus.
• Clear communication and pleasant demeanor.
• Ability to work alone and in a team.
• Able to work at a busy pace and maintain attention to detail.
• Must lift up to 20 pounds and stand for extended periods.
• ServSafe and RAMP certification or willingness to obtain.
• Background clearances required (PA checks).

Responsibilities

• Take food and beverage orders and handle payment transactions.
• Operate a POS system, cash drawer security, and cash handling.
• Stock product and displays.
• Ensure the cleanliness of the cafe and front of the house.
• Assist in supporting special events as needed.
• Perform other duties to support Cafe and Garden operations.

Skills

Customer service

Cash handling

Communication

Teamwork

Stamina

Lifting 20 pounds

Education

High school diploma or equivalent

Tools

POS system

Job description

As part of the Garden’s growing team, the Cafe Assistant will assist Canopy Cafe patrons to ensure a positive guest experience. This position reports to the Cafe Manager and works closely with other Garden staff members.

Essential Job Functions

• Take food and beverage orders and handle payment transactions.
• Responsible for operating a POS system, cash drawer security, proper cash balancing, and adhering to all other cash handling requirements.
• Stock product and displays.
• Ensure the cleanliness of the cafe and front of the house.
• Assist in supporting special events as needed.
• Perform other duties as assigned to support Cafe and Garden operations.

Requirements

• High school diploma or equivalent is required.
• Previous experience in customer service is strongly preferred; experience in food service operations is a plus.
• Ability to communicate clearly and tactfully with a pleasant demeanor.
• Ability to work alone as well as part of a team.
• Must be able to work at a busy pace.
• Must be reliable and have high attention to detail.
• Must be able to lift and carry up to 20 pounds periodically.
• Must be able to stand for extended periods of time.
• ServSafe and RAMP certified or willing and able to become certified.
• Must be willing to obtain background clearances (Child Abuse Clearance; PA State Police Background Check; FBI Fingerprint Background Check)

Work Conditions

• Typically, this position is scheduled 15-25 hours per workweek and hours fluctuate seasonally. The Canopy Cafe is open Tuesday-Sunday from 10am-3pm. Seasonal workers may receive hours through the end of December.
• Flexible hours will be required for Garden-related functions, weekends, weekdays, evenings, and holidays.
• Activities include movements such as bending, reaching, walking, pushing and pulling carts, and lifting and carrying dishes and other supplies.
• This position mainly works indoors, however, special events may require working outdoors in all weather conditions.