Caesars Rewards Representative - Full Time (Paris LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment on the Las Vegas casino floor seeks a customer-focused team member to sign up premium Caesars Rewards members and provide friendly, efficient service. You will greet guests, issue rewards cards, and maintain accurate customer data while promoting promotions.

This role requires 21+ age, a high school diploma or GED, and the ability to work any day or shift. Strong interpersonal skills and a positive attitude are essential for success in a fast-paced environment.

Qualifications

• Requires basic computer skills and data entry ability.
• Must read, write and speak English fluently.
• High school diploma or GED required.
• Be able to work any day of the week and any shift.
• Must be 21+ and able to obtain Gaming Sheriff’s card.
• Excellent interpersonal communication skills expected.

Responsibilities

• Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program.
• Issues point vouchers and complimentary as designated by customer account information.
• Greets and converses with customers; creates and promotes Total Rewards cards and related promotions.
• Maintains data integrity through accurate data entry and customer records.
• Promotes Caesars Palace by engaging customers in a cheerful, helpful manner.
• Adheres to attendance guidelines and complies with policies and procedures.

Skills

Customer service

Communication

Teamwork

Outgoing personality

English language

Typing 30 WPM

Data entry

Positive attitude

Computer skills

Education

High school diploma or GED

Tools

Casino Management Systems

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary\"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service\"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Solicit and identify new premium slot customers for the Caesars Rewards Program. Provides fast, friendly, excellent service to all customers while signing up new Caesars Rewards customers on the casino floor. Maintains customer information assuring the highest standards of data entry.

How You Will Create the Extraordinary

• Solicit and identifies new premium slot customers on the casino floor for the Caesars Rewards Program.
• Issues point vouchers and complimentary as designated by customer account information.
• Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions.
• Maintains integrity of database by following high standards of data entry.
• Ensures the protection of customer’s rewards and credit lines.
• Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful and friendly manner.
• Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies.

What You Will Need

• Familiarity with Casino Management Systems preferred.
• Basic computer skills, ability to type 30 WPM and 10-key preferred.
• Must have an upbeat and positive personality and be able to maintain a positive attitude throughout an entire shift.
• High school diploma or GED required.
• Be able to work any day of the week and any shift.
• Must be at least 21 years of age and be able to obtain a Gaming Sheriff’s card.
• Must be able to read, write, speak, and understand English.
• Must be able to get along with co-workers and work as a team and must present a well-groomed appearance
• Previous commission, telemarketing, or retail sales experience preferred.
• Previous customer service experience with the proven ability to provide courteous, friendly and efficient service to customers.
• Excellent interpersonal communication skills are required. Some computer experience required.
• Must have an outgoing personality and be able to generate business by signing up qualifies players.
• Must be able to work any day of the week and any shift.
• Must be able to read, write, speak, and understand English.
• Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.

Additional Requirements

• Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift.
• Must be able to stand and walk for long periods.
• Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits.
• Must be able to respond calmly and handle many customer demands in a fast paced environment.
• Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk.
• Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues.
• Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder.
• Must be able to tolerate areas containing second hand smoke.

About Us

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.