CAD Coordinator

Lever, Inc.; Akron (OH); Hybrid; USD 61,000 - 105,000; Full time

Benefits offered by this job

Hybrid work schedule

Paid time off (PTO)

401K with company match

Training and development

Paid holidays

Medical/dental/vision coverage

Casual dress code

Licenses reimbursement

Community service time off

Job summary

CESO, Inc. is seeking a CAD Coordinator in Akron, OH to support the CAD Manager by upholding CAD standards, managing file resources, and providing helpdesk CAD support across a multi-discipline firm of 500+ employees.

The role emphasizes standards integrity, file organization, and reliable project team support. Ideal candidates have a degree in drafting/engineering/architecture or related field with 3–5 years CAD production or support experience, and proficiency in AutoCAD and Civil 3D.

Qualifications

• Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.
• Minimum of 3–5 years of hands-on experience in a CAD production or support role within an AEC environment is required.
• Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.
• Prior experience in a technical support or helpdesk capacity is strongly preferred.
• Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.
• To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.
• Working knowledge of Windows operating systems, network file systems, and CAD‑specific hardware troubleshooting.
• Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.
• Ability to perform multiple tasks concurrently and respond to technical support situations effectively.

Responsibilities

• Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
• Manage CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
• Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
• Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
• Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
• Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
• Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
• Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
• Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
• Perform other duties as assigned.

Skills

AutoCAD proficiency

Civil 3D experience

Multidiscipline CAD support

Helpdesk / technical support

Windows OS familiarity

Education

Drafting/Engineering/Architecture degree

Autodesk ACU/ACP certification

Tools

AutoCAD

Civil 3D

Revit

ACC / BIM 360 familiarity

Job description

Are you seeking purpose, challenge, and talented colleagues? We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect!

At CESO, a CAD Coordinator supports the CAD Manager in maintaining and enforcing CAD standards, managing drawing resources, and providing technical support to design staff across a multi-discipline firm of 500+ employees. This position is primarily focused on two core areas: upholding the integrity of the company's CAD environment through standards management and file organization and serving as the primary point of contact for CAD-related helpdesk support. This position requires technical proficiency, a detail-oriented mindset, and a commitment to delivering consistent and reliable support to project teams across all disciplines.

Primary Responsibilities

• Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
• Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
• Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
• Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
• Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
• Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
• Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
• Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
• Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
• Perform other duties as assigned.

Position Requirements

• Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.
• Minimum of 3–5 years of hands‑on experience in a CAD production or support role within an AEC environment is required.
• Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.
• Prior experience in a technical support or helpdesk capacity is strongly preferred.
• Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.
• To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.
• Working knowledge of Windows operating systems, network file systems, and CAD‑specific hardware troubleshooting.
• Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.
• Ability to perform multiple tasks concurrently and respond to technical support situations effectively.

Benefits and Perks

• Flexible and Hybrid Work Schedule
• Paid Time Off – Credited to You 100% Upfront
• 401K with a Company Match
• Rewards and Recognition Program
• Training and Development to Foster Professional Growth
• Paid Holidays
• Medical / Dental / Vision Coverage
• Welcome Box
• Casual Dress Code
• Reimbursement for Professional Licenses
• Paid Time Off for Community Team Service Events
• Voluntary or Supplemental Short-Term / Long-Term Disability
• Employee Assistance Program
• Company Paid Bonding and Recovery
• Employee Events such as Lunches and Outings to Foster a Positive Work Environment

$60,997 - $104,549 a year

CESO Compensation Transparency

The pay band shown reflects the minimum and maximum base salary for this position at CESO. Actual pay is determined by several factors, including location, experience, education, skills, and internal equity. Our pay structures are benchmarked against industry and market data to stay competitive. Each offer is based on a full review of a candidate’s background, qualifications, and fit for the role.

Below are the typical new hire pay ranges for this position based on location:

• Akron, OH: $60,997 - $72,444
• Columbus, OH: $64,386 - $76,468
• Dayton, OH: $64,386 - $76,468

CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.

CESO, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

This organization participates in E-Verify and is a drug-free workplace.

Criminal background checks and drug/alcohol checks are required.