Cabinet Field Service Tech. (West Valley)

Interior Logic Group, Inc.; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the home design industry is seeking a Cabinet Field Service Technician for onsite work in Phoenix, AZ. The role involves providing customer service for warranty repairs and installations. Candidates should have experience in the cabinet trade and possess strong communication and organizational skills. This full-time position offers opportunities for career growth within a supportive team environment.

Qualifications

• 1 to 3 years of experience in the cabinet trade.
• Good verbal communication skills for customer contact.

Responsibilities

• Provide excellent customer service regarding warranty repair or installation.
• Perform simple repairs and touch-ups following production installation.

Skills

Communication

Organization

Customer Service

Education

High School diploma or GED

Job description

Cabinet Field Service Tech. (West Valley)

Apply remote type: Onsite | Location: Phoenix, AZ | Type: Full time | Posted on: Yesterday | Job Requisition ID: R-6981

Looking to build your career and design your future? You have come to the right place.

Summary

The primary responsibility of the Cabinet Field Service Technician will be providing excellent customer service regarding warranty repair or installation of products.

Physical Requirements

• Ability to stand, sit, walk, bend, and stoop for 8+ hours. Minor lifting and carrying may be required.

Work Environment

• Work performed at construction jobsites and office.

Skills & Qualifications

Level I:

• High School diploma or GED, or 3 years related experience and/or training; or equivalent combination of education and experience.
• 1 to 3 years of experience.
• Must have valid Driver’s License and vehicle insurance as required by State law.
• Experience in the Cabinet trade.

Level II:

• All qualifications in Level I plus:
• 2 to 5 years of experience.
• Ability to repair and replace cabinets.
• Good verbal communication skills for customer contact.
• Good organization skills.

Level III:

• All qualifications in Level II plus:
• 5+ years of experience.
• Expert in larger replacements and repairs of multiple products and trades.
• Mentoring and training capabilities.

Essential Functions

Level I:

• Perform simple repairs and touch-ups following production installation on all trades.
• Perform minor installation tasks during production process.
• Perform simple logistical tasks related to production install.
• Other duties as assigned.

Level II:

• All functions in Level I plus:
• Handle builder and homeowner requests as needed.
• Initiate claims and oversee the claims process with vendors.
• Inspect and diagnose product and installation issues.
• Schedule and confirm appointments with technicians and contractors.
• Other duties as assigned.

Level III:

• All functions in Level II plus:
• Perform repairs and replacements of 3 or more materials.
• Other duties as assigned.

If you enjoy working with a growing, close-knit team and helping homeowners design their dream homes, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, or national origin.