Cabinet Field Service Tech. (West Valley)

Interior Logic Group; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in home design is seeking a Cabinet Field Service Technician in Phoenix, AZ. The role involves providing excellent customer service, performing repairs and installations, and working in various environments. Join a growing team dedicated to helping homeowners create their dream homes.

Qualifications

• 1 to 3 years of experience for Level I.
• 2 to 5 years of experience for Level II.
• Over 5 years of experience for Level III.

Responsibilities

• Provide customer service for warranty repair or installation.
• Perform repairs and minor installations.
• Inspect and diagnose product issues.

Skills

Customer Service

Communication

Organization

Education

High School diploma or GED

Job description

Cabinet Field Service Tech. (West Valley) page is loaded

Cabinet Field Service Tech. (West Valley)

Apply remote type Onsite locations Phoenix, AZ time type Full time posted on Posted 2 Days Ago job requisition id R-6981

Looking to build your career and design your future? You have come to the right place.

Summary

The primary responsibility of the Cabinet Field Service Technician is to provide excellent customer service regarding warranty repair or installation of products.

Physical Requirements

• Ability to stand, sit, walk, bend, and stoop for 8+ hours. Minor lifting and carrying may be required.

Work Environment

• Work performed at construction jobsites and office.

Skills & Qualifications

Level I :

• High School diploma or GED, or 3 years related experience and/or training; or equivalent combination of education and experience
• 1 to 3 years of experience
• Valid Driver’s License and vehicle insurance as required by State law

• Experience in the Cabinet trade

Level II :

• All Level I qualifications plus:
• 2 to 5 years of experience
• Ability to repair and replace cabinets

• Good verbal communication skills for customer contact
• Good organization skills

Level III :

• All Level II qualifications plus:
• Over 5 years of experience
• Expert in larger replacements and repairs of multiple products and trades
• Mentoring and training capabilities

Essential Functions

Level I

• Perform simple repairs and touch-ups following production installation on all trades
• Perform minor installation tasks during production process
• Perform simple logistical tasks related to production install
• Other duties as assigned

Level II

• All Level I functions plus:
• Handle builder and homeowner requests as needed
• Initiate claims and oversee the claims process with vendors
• Inspect and diagnose product and installation issues

• Schedule and confirm appointments with technician and independent contractors
• Other duties as assigned

Level III

• All Level II functions plus:
• Perform repairs and replacements of 3 or more materials
• Other duties as assigned

If you enjoy working with a growing close-knit team and helping homeowners design their dream home, come build your career with us!

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, or national origin.