Cabin Service Lead

Dnata; San Francisco (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

SFO CALIFORNIA, 612 West Field Road, San Francisco, California, United States of America

dnata USA is a global air and travel services provider delivering on promises to customers across airports through ground handling, cargo, travel, and catering & retail services. The team supports 27 major U.S. airports, keeping flights and passengers connected daily.

Role involves leading cabin agents on the ground, ensuring aircraft cleaning, safety compliance, and working outdoors in diverse conditions.

Qualifications

• Possess/ maintain FAA/Airport required identification/seals or authorizations
• Possess/ maintain a valid State Driver's License if required
• Possess a high school diploma or GED equivalent

Responsibilities

• Lead a team of cabin agents
• Ensure thorough aircraft cleaning following company training guidelines and specifications
• Ensure cleaning supplies readied for reach arrival, following EPA and company procedures
• Ensure compliance with TSA and FAA regulations and policies
• Consistently delivers on the company's and the customer's standards and expectations
• Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis
• Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight or visual aids
• Work outside in all types of weather and around jet and machinery noises
• Wear proper Personal Protective Equipment

Skills

Team leadership

Safety compliance

Physical stamina

Effective communication

Education

High school diploma or GED

Job description

SFO CALIFORNIA, 612 West Field Road, San Francisco, California, United States of America

Job Description

Posted Tuesday, July 28, 2026 at 4:00 AM

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world's most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard.

On the ground, dnata USA keeps 27 of the country's major airports connected - both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

• Lead a team of cabin agents
• Ensure thorough aircraft cleaning following company training guidelines and specifications
• Ensure cleaning supplies readied for reach arrival, following EPA and company procedures
• Ensure compliance with TSA and FAA regulations and policies
• Consistently delivers on the company's and the customer's standards and expectations
• Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis
• Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight or visual aids
• Work outside in all types of weather and around jet and machinery noises
• Wear proper Personal Protective Equipment

Job Qualifications

• Possess/ maintain FAA/Airport required identification/seals or authorizations
• Possess/ maintain a valid State Driver's License if required
• Possess a high school diploma or GED equivalent

SFO CALIFORNIA, 612 West Field Road, San Francisco, California, United States of America