As a Cabin Upgrade Project Engineer within Airbus Customer Services, you will bridge the gap between complex engineering design and flawless project execution. This role is heavily focused on project lifecycle management, planning, and stakeholder coordination, with a strong technical foundation in cabin retrofits.
Responsibilities
- Define clear project objectives, deliverables, and timelines; translate high‑level business requirements into actionable, structured aircraft modification plans.
- Develop, track, and manage program enablers to ensure timely and high‑quality milestones.
- Proactively identify technical roadblocks and develop robust contingency plans to keep delivery schedules on track.
- Actively manage external subcontractors, closely tracking deliverables, costs, and schedule adherence.
- Serve as the primary translator and liaison between non‑technical stakeholders and highly technical engineering teams, conveying complex updates in business‑friendly terms.
- Apply a deep understanding of the aircraft modification lifecycle, including the technical nuances of Service Bulletin (SB) embodiment, to optimize project workflows.
- Provide strong operational liaison between internal teams and international Airbus departments.
- Develop cabin retrofit solutions ranging from global architecture definition to detailed technical design.
- Oversee and create retrofit engineering drawings with a strict focus on speed, quality, and cost optimization.
- Determine, review, and specify the exact parts kits required to support physical modification designs.
- Maintain a solid technical understanding of the aircraft certification plan development process.
- Support the formal aircraft certification process as required to achieve airworthiness compliance.
- Provide direct technical support to on‑site modification teams, including active deployment to customer airlines or MRO facilities during embodiment.
- Responsively resolve technical queries arising during and after the delivery of engineering work instructions and kit shipments.
- Perform other operational and engineering duties as assigned to support the business.
Qualifications
- Bachelor’s degree in Mechanical, Aeronautic, Civil, or Electrical Engineering (minimum 6 years engineering experience) or Master’s degree (minimum 4 years engineering experience).
- Licensed to work in the United States.
- Direct exposure to project or program engineering methodologies.
- Proven ability to create, interpret, and review designs using industry‑standard CAD tools (e.g., CATIA).
- Airline / MRO experience preferred.
- Aircraft cabin‑related experience preferred.
- Experience with Python or other programming languages preferred.
- Practical airline, hangar, or MRO environment experience preferred.
- Specific experience related to aircraft cabin interiors or modifications preferred.
- Professional Project Management Certification (PMP) preferred.
- Basic programming or coding experience preferred.
- Ability to build and maintain an internal network with colleagues globally.
Skills & Competencies
- Excellent communication, coordination, and organization skills.
- Strong analytical agility with the ability to interpret extensive technical aircraft topics.
- General knowledge of the Service Bulletin production process; ability to read, interpret, and cross‑reference SBs, BOMs, and customer modification requirements.
- Experience navigating and using industry‑standard Illustrated Parts Catalogs (IPC) and ATA Technical Manuals (AMM, SRM, etc.).
- Familiarity with FAA and/or EASA regulations related to aircraft parts procurement, technical documentation, and product traceability.
- Highly proficient in Google Workspace for documentation and project tracking.
- In‑depth knowledge of project management to identify stakeholder impacts and make optimal decisions.
- Strategic risk‑mitigation skills; ability to develop innovative approaches from multiple data sources.
- Strong teamwork and relationship‑building skills to align colleagues, airline clients, external partners, and airworthiness authorities.
- Executive presentation skills with flawless written and verbal communication in technical English.
- Ability to read and interpret service bulletins, bills of materials, and modification requirements.
Benefits
- Competitive base salary with incentive compensation, including profit‑sharing schemes, retirement savings plan, and participation in an Employee Stock Ownership Plan (ESOP).
- Paid time off including personal time, holidays, and a generous paid parental leave program.
- Comprehensive insurance coverage (medical, high‑deductible plans, prescription, dental, vision, life, disability, Employee Assistance Plan).
- Upskilling and development opportunities through global Leadership University, with access to 10,000+ e‑learning courses, certifications, and accelerated development programmes.
Physical Requirements
- On‑site 100% of the time.
- Vision: able to read documents, reports, and engineering drawings.
- Hearing: able to hear conversations and production‑floor safety warnings.
- Speaking: able to participate in meetings and deliver information.
- Equipment operation: able to use personal computer and related office equipment.
- Carrying and lifting: able to transport documents, tools, and drawings up to 30 lbs (14 kg).
- Pushing/pulling: able to move small office furniture and equipment.
- Sitting, standing, walking, squatting, kneeling: able to perform these activities for extended periods.
- Travel: able to travel independently at short notice (rarely).
- Personal Protective Equipment required (safety shoes, glasses, hearing protection, respirators, gloves as necessary).
EEO Statement
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on the protected categories above. Airbus does not sponsor visas for U.S. positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment; employment with Airbus is at will. The position described does not constitute a written or implied contract of employment. Consent to the processing of personal data is obtained by submitting a CV or application. Airbus is committed to achieving workforce diversity and creating an inclusive working environment.