C2M Development Manager

INSPYR Solutions; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

INSPYR Solutions in Nashville, TN seeks an Oracle Utilities C2M Solutions Manager to lead functional efforts, guide development, and ensure aligned, sustainable C2M solutions. The role partners with business stakeholders and technical teams to translate requirements into scalable platforms while maintaining best practices and governance.

The ideal candidate brings deep C2M knowledge, strong communication, and prior leadership on Oracle Utilities projects within a utility environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ to 5+ years of Oracle Utilities C2M/CC&B experience.
• Strong functional understanding of C2M business processes, configurations, workflows.
• Ability to triage C2M issues and determine changes needed.
• Experience guiding technical solution delivery with development teams.
• Identify, analyze, and troubleshoot application issues.
• Lead Developer/Technical Lead on C2M implementations or support.
• Knowledge of SDLC methodologies and Agile practices.
• Excellent communication and stakeholder management skills.
• Utilities industry experience.

Responsibilities

• Serve as the primary functional and solution lead for Oracle Utilities C2M.
• Collaborate with Nashville-based COE, Solutions, and business teams to align priorities and resolve issues.
• Translate operational needs into scalable solutions with stakeholders.
• Act as trusted advisor in solution discussions, planning, and analysis.
• Evaluate requests and recommend system improvements and designs.
• Guide development teams on technical approaches and remediation options.
• Provide leadership to developers and review design decisions.
• Lead triage for complex production issues and define corrective actions.
• Assess errors and guide resolution without only escalating.
• Diagnose issues and direct resolution efforts with components/workflows.
• Guide releases, enhancements, testing, and change management.
• Ensure SDLC governance and development standards compliance.
• Build trusted relationships with business leaders and operations.
• Assist in evaluating enhancements aligned with business needs.

Skills

C2M expertise

Lead/Technical Lead

Stakeholder mgmt

SDLC/Agile

Problem solving

Education

Bachelor's degree or equivalent

Tools

OUAF

CCS

MDM

Job description

Oracle Utilities C2M Solutions Manager

Position Summary: Company in Nashville, TN is seeking an Oracle Utilities C2M Solutions Manager to serve as the key liaison between business stakeholders and the Oracle Utilities Customer to Meter (C2M) platform. This individual will provide functional leadership, solution guidance, and oversight of development efforts to ensure business needs are translated into effective and sustainable technology solutions. The ideal candidate possesses deep functional knowledge of Oracle Utilities C2M, including business processes, workflows, and configurations, with sufficient technical understanding to evaluate solutions and troubleshoot issues without requiring deep architecture-level expertise. This role is not intended to be a hands-on developer but requires sufficient technical understanding to evaluate solutions, identify root causes of issues, guide development efforts, and ensure adherence to Oracle Utilities best practices. This role requires an individual who can actively guide development teams by recommending solution approaches, reviewing proposed fixes, and providing technical direction without being a day-to-day developer. This position will work closely with business leaders, developers, support resources, and third-party partners to drive application enhancements, resolve complex issues, and support the organization’s ongoing C2M initiatives.

Ideal Candidate Profile

The ideal candidate is a functional Oracle Utilities C2M professional who possesses enough technical depth to troubleshoot issues, guide development teams, and evaluate solution options. While not expected to perform day-to-day coding, this individual should understand how Oracle Utilities applications are configured, extended, and supported within a utility environment.

Essential Duties & Responsibilities

• Serve as the primary functional and solution lead for Oracle Utilities C2M.
• Collaborate in person on a regular basis with Nashville-based COE, Solutions, and business teams to align priorities, evaluation solutions, and support issue resolution.
• Partner with business stakeholders to understand operational needs and translate requirements into scalable solutions.
• Serve as a trusted advisor to business teams by participating in solution discussions, operational planning, and requirements analysis.
• Evaluate business requests and provide recommendations for system enhancements, process improvements, and solution designs.
• Collaborate closely with development teams to define technical approaches, review solution options, recommend remediation strategies, and ensure successful solution delivery.
• Provide leadership and guidance to developers by leveraging prior development experience to evaluate design decisions and proposed system fixes.
• Analyze, troubleshoot, and identify root causes of complex system issues and guide corrective actions, including:
• Lead triage efforts for complex Oracle Utilities C2M production and operational issues by identifying impacted components, determining root causes, and defining the specific corrective actions required for resolution.
• Independently assess application errors, configuration issues, and process failures, providing clear direction to technical teams rather than simply escalating issues for investigation.
• Diagnose application issues and identify impacted components, workflows, or configurations, providing direction for resolution efforts.
• Provide direction and oversight to technical teams, ensuring adherence to development standards and best practices.
• Participate in solution reviews and development discussions to ensure business and technical alignment.
• Support application releases, enhancements, testing activities, and change management initiatives.
• Ensure compliance with SDLC processes, development standards, and governance requirements.
• Build and maintain trusted relationships with business leaders and operational teams.
• Support evaluation of application enhancements and solution options that align with evolving business needs.
• Serve as a subject matter expert for C2M functionality and related utility business processes.

Required Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent experience.
• 3 - 5+ years of experience working with Oracle Utilities C2M and/or CC&B.
• Strong functional understanding of Oracle Utilities C2M business processes, configurations, workflow execution, and operational support.
• Ability to triage Oracle Utilities C2M issues and determine where functional, configuration, or development changes are required.
• Experience working directly with development teams and guiding technical solution delivery.
• Ability to identify, analyze, and troubleshoot application issues, including determining where development changes may be required.
• Prior experience serving as a Lead Developer, Technical Lead, or Solution Lead on Oracle Utilities C2M implementations, enhancements, or support organizations.
• Experience translating business requirements into functional and technical solutions.
• Knowledge of SDLC methodologies and Agile practices.
• Strong communication, stakeholder management, and problem‑solving skills.
• Experience within the Utilities industry.

Preferred Qualifications

• Experience with Oracle Utilities Application Framework (OUAF).
• Understanding of Java, Groovy, scripting, or other Oracle Utilities development concepts.
• Exposure to Oracle Utilities Cloud Services (CCS).
• Experience with Meter Data Management (MDM).
• Previous leadership, project lead, or team management experience.
• Experience working with third-party vendors, consultants, and implementation partners.

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.#IND-Telecom

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

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