C-Store - Store Manager

Terrible's; Las Vegas (NV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead a dynamic team in a fast-paced environment. This role is pivotal in ensuring exceptional customer service and operational excellence at the c-store, including gas pumps. The Store Manager will be responsible for managing inventory, employee performance, and financial controls while fostering a positive workplace culture. If you thrive in a bustling atmosphere and are passionate about delivering top-notch service, this opportunity offers the chance to make a significant impact while enjoying a supportive and growth-oriented environment.

Qualifications

• Must be 21+ years old and eligible to work in the U.S.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Ensure outstanding customer service and maintain operational standards.
• Control shrink, manage expenses, and oversee staff scheduling.

Skills

Customer Service

Communication Skills

Problem Solving

Microsoft Office Proficiency

Education

High School Diploma or equivalent

Tools

POS Systems

Inventory Management Systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Basic Function:

Store Manager is responsible for establishing and maintaining Customer Services and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs and shrink.

Responsibilities:

1. Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations.
2. Control shrink, expenses, and schedule employees per guideline set by management.
3. Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage.
4. Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies.
5. Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier’s shortage.
6. Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs.
7. Prepare Daily Activity Reports accurately and in timely manner.
8. Continually evaluate and manage employee issues and their performances.
9. Balances daily cash drawers to detect overage and shortages.
10. Scan in and audit daily deliveries to ensure accuracy.
11. Must be available to work any shift required to meet store demands, and be on-call to cover sick calls.

Experience / Requirements:

• Must be 21+ years of age, proof of eligibility to work in the United States.
• Must be able to obtain non-gaming registration.
• Must be able to obtain a food handler’s card.
• Must be able to obtain an alcohol awareness card.
• Must be able to obtain a Gaming card.
• Must be able to communicate with customers, work in a busy environment.
• Stand for long periods of time, ability to bend, stoop and lift up to 45lbs.
• Excellent communication skills both verbal and written.
• Computer proficient in Microsoft Office.
• Must have reliable transportation/personal vehicle.

Note: The responsibilities and qualifications outlined above are general in nature and may vary slightly depending on the airline's size, scope of operations, and specific requirements.

SUPERVISORY RESPONSIBILITIES:

C-Store Employees.

TRAVEL REQUIREMENTS:

Some travel may be required.

LANGUAGE SKILLS:

Proficiency in English, both written and spoken, is required to read and interpret documents, instructions, and manuals, as well as to communicate effectively.

REASONING ABILITY:

The ability to apply logical thinking to execute instructions and resolve problems is crucial.

CERTIFICATES, LICENSES, REGISTRATIONS:

Applicants must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS:

The role requires regular standing, manual dexterity, and the ability to lift and/or move up to 50 pounds occasionally. The incumbent must also be able to perform duties in varying work conditions, such as confined spaces.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate, and the role may occasionally require exposure to an environment containing unrestricted second-hand tobacco smoke. Reasonable accommodations may be made to enable individuals with disabilities.

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Terrible's

Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly. Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, it's nice to know some things will never change.