C&SI Enablement Lead

Dassault Systèmes; New Jersey; Hybrid; USD 114,000 - 153,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Family leave

Flexible paid time off

10 paid holidays per year

Job summary

Medidata, a Dassault Systèmes brand, seeks an experienced C&SI Enablement Lead for Life Sciences. The role designs and drives the global partner enablement and certification engine across the Life Sciences portfolio, coordinating with LS&H brands and 3DS enablement teams.

You will orchestrate learning pathways, digital modules, and scalable delivery while partnering with sales, product, and services to accelerate partner success in a complex enterprise landscape.

Qualifications

• 8+ years of enterprise software/SaaS experience; 4+ years in partner enablement or related fields.
• Proven ability to manage complex, matrixed programs across multiple brands and global teams.
• Life sciences domain knowledge (clinical trials, regulatory, quality, manufacturing).
• Experience building modular courseware, labs, and certification exams using LMS platforms.
• Deep familiarity with how Global/Regional SIs operate and how to incentivize training and certifications.
• Strong program management and governance capabilities; excellent communication and facilitation skills.

Responsibilities

• Define end-to-end Life Sciences enablement strategy and governance across brands.
• Design role-based learning paths and digital modules for SI partners.
• Track analytics and ensure delivery quality and partner CSAT.

Skills

Partner enablement

Professional services

Technical training

Alliance readiness

Program management

Cross-brand orchestration

Communication skills

Education

Bachelor’s degree in Business, Education, Communications, Life Sciences, or related field

Job description

Location: This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team:

We are seeking an experienced, program-oriented leader to serve as our Consulting & System Integrator (C&SI) Enablement Lead for our Life Sciences and Healthcare (LS&H) business at Dassault Systemes. In this pivotal role, you will design, orchestrate, and execute the global partner enablement and certification engine across our Consulting & System Integrator ecosystem.

This role will sit within our commercial organization and work cross-functionally across sales, product, professional services/delivery, and strategy. You will be responsible for building high-scale partner delivery capability and commercial fluency. Specifically, you will coordinate closely with enablement and delivery leads across Dassault Systemes LS&H brands, including Medidata, and the broader Dassault Systèmes (3DS) Global Corporate C&SI Enablement teams. You will drive an end-to-end enablement strategy for C&SI across the 3DS Life Sciences portfolio, defining learning pathways, digital modular training, role-based technical/functional certifications, and scalable delivery mechanisms.

Drawing on best-in-class partner enablement models seen across enterprise cloud ecosystems, the ideal candidate brings proven expertise in scaling systems integrator competency, measuring partner delivery quality, and ensuring partner consultants are fully equipped to sell, design, implement, and support mission-critical enterprise solutions.

Responsibilities1. Unified 3DS Life Sciences Enablement Strategy & Governance

• End-to-End Curriculum Strategy: Design, establish, and execute the multi-year C&SI enablement strategy, prioritizing capability-building initiatives that directly map to joint GTM revenue goals, platform expansions, and market demand across 3DS Life Sciences.
• Cross-Brand & Corporate Harmonization: Serve as the central point of coordination connecting enablement and delivery leads across Medidata, other 3DS LS&H brands, and 3DS Global Corporate C&SI enablement teams. Establish aligned learning governance, unified course taxonomies, and clear competency benchmarks.
• Advisory Councils & Feedback Loops: Form and lead partner enablement steering committees and partner advisory forums to gather regular input from C&SI practice leaders, ensuring our enablement offerings match real-world field delivery realities.

2. Modular Learning, Courseware & Certification Frameworks

• Role-Based Learning Paths: Architect tiered, role-specific learning journeys tailored to distinct partner personas, including C&SI Practice Leaders, Solution Architects, Implementation Consultants, Business Development, and Presales Engineers.
• Curriculum Design & Content Development: Collaborate with Product Management, Solution Consulting, and Professional Services delivery teams to develop high-impact digital modules, hands-on lab environments, case study simulations, and implementation accelerators spanning Clinical, Quality, Regulatory, and Manufacturing domains for Life Sciences.
• Accreditation & Certification Architecture: Standardize, maintain, and expand technical and functional certification programs. Oversee the lifecycle of certifications, including proctored exams, periodic recertifications, and hands‑on capstone implementations.
• Omnichannel Delivery Infrastructure: Leverage modern Partner Relationship Management (PRM) tools, Learning Management Systems (LMS), and interactive virtual sandboxes to deliver self‑paced e-learning, hybrid bootcamps, and live, instructor‑led academies at scale.

3. Ecosystem Operations, Competency Tracking & Delivery CSAT

• Competency Analytics & KPIs: Define, monitor, and report key enablement operational metrics, including:
  • Certified Practitioner Capacity (by partner, region, and product line)
  • Time-to-Productivity for partner implementation consultants
  • Course completion, exam pass rates, and enablement satisfaction (CSAT)
• Delivery Quality & Project Health: Partner with Account Teams and Professional Services leadership to track partner‑delivered implementation quality, analyzing customer satisfaction scores and project escalations to continuously remediate enablement gaps.
• Cadence with Alliance Leadership: Maintain an active operational cadence with the Head of C&SI Alliances and regional Alliance Managers, providing transparent scorecards to support joint account mapping and bid defenses.

Qualifications:

• Experience: 8+ years of professional enterprise software / SaaS experience, with at least 4+ years dedicated to partner enablement, professional services delivery, technical training, or alliance readiness within an enterprise cloud, data, or life sciences software ecosystem.
• Cross-Functional & Multi-Brand Orchestration: Demonstrated success managing complex matrixed programs across multiple product brands, corporate business units, and global teams
• Life Sciences Domain Acumen: Solid understanding of life sciences workflows and regulated operating environments (e.g., clinical trials, pharmacovigilance/safety, regulatory compliance, quality management, or manufacturing/MES)
• Curriculum & Instructional Design: Proven background building modular courseware, hands‑on technical labs, micro‑learning assets, and formal technical certification exams using modern LMS platforms and learning frameworks.
• Systems Integrator Fluency: Deep familiarity with how Global and Regional C&SIs operate, including utilization targets, consultant skill‑tagging, practice building, and how to incentivize busy billable consultants to complete training and certifications.
• Program Management & Operational Rigor: Exceptional organizational, project management, and governance capabilities; proficient in managing multiple complex learning projects simultaneously with high attention to detail.
• Communication & Facilitation Skills: Elite verbal, written, and presentation skills; experienced and comfortable leading virtual and in‑person academies, presenting to senior partner practice leaders, and driving consensus among internal executive stakeholders.
• Education: Bachelor's degree in Business, Education, Communications, Life Sciences, or related field required.
• Location: New York or New Jersey preferred.

the salary range posted below refers only to positions that will be physically based in New York or New Jersey. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York or New Jersey may differ based on the local market data in that region. The base salary pay range for this position is $114,000 to $153,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.