C Shift DC Training Coordinator

Deckers Brands; United States; On-site; USD 69,142,000 - 77,825,000; Full time

Job summary

Deckers Brands is seeking a DC Training Coordinator to maintain training records, ensure GDP compliance, and support governance across Distribution Center Operations. The role emphasizes documenting processes in English, validating post-training competency, and maintaining SWIs for accurate standard work.

The position also involves engineering support via labor measures, involvement in UAT, and collaboration with Operations to drive continuous improvement and training effectiveness.

Qualifications

• GDP knowledge required
• English written and spoken fluency required
• Bi-lingual English/Spanish preferred
• High attention to detail and documentation accuracy

Responsibilities

• Maintain accurate training records and GDP-compliant documentation
• Conduct post-training evaluations to verify competency and effectiveness
• Author, review, and maintain Standard Work Instructions (SWIs)
• Provide engineering support through labor measurement activities and assist with UAT
• Support continuous improvement initiatives with data collection and analysis
• Assist Distribution Center Operations while ensuring training documentation accuracy

Job description

GENERAL NATURE OF POSITION

GENERAL NATURE OF POSITION: The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This role resides within the Training Department and serves as a key control point for documentation accuracy, training validation, and standard work integrity. The DC Training Coordinator applies Good Documentation Practices (GDP) to ensure training records, evaluations, and standard work materials are complete, accurate, and audit-ready at all times. The role is responsible for conducting post-training evaluations to verify competency, adherence to standard work, and training effectiveness. In addition, the DC Training Coordinator is responsible for authoring, reviewing, and maintaining Standard Work Instructions (SWIs). This requires fluency in written and spoken English to clearly document processes, safety requirements, and execution standards in a manner that is consistent, understandable, and usable by the operation. The DC Training Coordinator assists Distribution Center Operations while maintaining primary accountability for training records, evaluations, and standard work accuracy. The role also supports labor measurement activities and continuous improvement initiatives in collaboration with Operations and functional partners.

ESSENTIAL FUNCTIONS, INCLUDE, BUT NOT LIMITED TO

• Training Records & Audit Readiness: Maintain accurate, complete, and compliant training records in accordance with Good Documentation Practices (GDP). Ensure documentation is audit-ready at all times and proactively address gaps, discrepancies, or compliance risks.
• Training Evaluations & Competency Verification: Conduct post-training evaluations to verify associate competency, adherence to standard work, and training effectiveness. Document evaluation results and communicate findings to Training and Operations leadership as appropriate.
• Standard Work Instruction (SWI) Development: Author, review, and maintain Standard Work Instructions to ensure processes are clearly documented, current, and aligned with operational execution. Ensure SWIs meet documentation standards and are written clearly in English for consistent understanding and use.
• Engineering Support: Provide engineering support through labor measurement activities, including MOST-based time studies, to assist with labor standards, productivity analysis, and process optimization. Support User Acceptance Testing (UAT) for systems, tools, or process changes by validating functionality, usability, and alignment with standard work and training requirements.
• Continuous Improvement Support: Support continuous improvement initiatives by assisting with process observation, data collection, root cause analysis, and validation of improvement actions in collaboration with Operations and functional partners.
• Operational Support: Assist Distribution Center Operations while maintaining primary responsibility for training documentation, evaluations, and standard work accuracy.

% OF TIME ESSENTIAL JOB FUNCTIONS

List in order of importance, the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%.

• 40% Training Evaluations & Standard Work Instruction (SWI) Management Conduct post-training evaluations to verify competency and adherence to standard work. Author, review, and maintain Standard Work Instructions (SWIs) to ensure processes are clearly documented, current, and aligned with operational execution.
• 25% Training Records, GDP Compliance & Audit Readiness Maintain accurate and compliant training records in accordance with Good Documentation Practices (GDP). Monitor documentation completeness, address gaps or discrepancies, and ensure training records remain audit-ready at all times.
• 15% Operational Support Assist Distribution Center Operations while maintaining primary accountability for training documentation, evaluations, and standard work accuracy.
• 10% Engineering Support (Labor Measurement & UAT) Provide engineering support through labor measurement activities, including MOST-based time studies, to assist with labor standards, productivity analysis, and process optimization. Support User Acceptance Testing (UAT) for systems, tools, or process changes by validating functionality, usability, and alignment with standard work and training requirements.
• 10% Continuous Improvement Support Support continuous improvement initiatives through process observation, data collection, analysis support, and validation of improvement actions in collaboration with Operations and functional partners.

QUALIFICATIONS

Education/Certifications:

• High school diploma or equivalent required
• MOST certification required within one (1) year of starting in the role
• Lean or Continuous Improvement certifications preferred
• Six Sigma certification (Yellow Belt or higher) preferred

Work Experience:

• Experience in distribution center or warehouse operations
• Experience maintaining training records and documentation in a regulated or audit-driven environment
• Experience conducting training evaluations or competency assessments
• Experience authoring or maintaining Standard Work Instructions or procedural documentation
• Experience supporting process improvement or operational analysis initiatives

Skills/Competencies:

Special Skills/Requirements:

• Strong working knowledge of Good Documentation Practices (GDP)
• Ability to read, write, and clearly communicate in English
• Bi-lingual (English/Spanish) preferred
• Ability to accurately document processes and standards
• Strong attention to detail and documentation accuracy
• Ability to interpret and apply standard work consistently
• Strong observational and analytical skills
• Ability to collaborate effectively with Training, Operations, and functional partners
• Ability to manage multiple priorities in a fast-paced operational environment
• Proficient in Microsoft Office or similar documentation

PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The noise level in the work environment is usually moderate. The employee may be exposed to different weather elements.

$24.13 - $27.16 The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in: US - IN US8 Midwest Distribution Center Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.

Equal Employment Opportunity Diverse and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.

More than Just a Footwear Company From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.