C-Level Executive Assistant - DTC E-Commerce Startup (Remote)

Paired; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Fully remote role

Career growth opportunities

Job summary

Paired is seeking an Executive Business Partner to support the CFO in a fast-growing DTC-focused startup. The role is fully remote and requires partnering with senior leadership across finance, legal, and operations to drive strategic initiatives and operational excellence.

You will manage the CFO’s calendar, oversee critical workflows, and optimize processes using AI tools and automation. Strong financial acumen, communication, and experience in high-growth environments are essential.

Qualifications

• 5+ years supporting founders or senior executives in high-growth environments.
• Experience in startup/DTC/ecommerce, with familiarity in finance workflows.
• Proficient with AI tools and automation to streamline operations.

Responsibilities

• Own CFO calendar, inbox, priorities, and cross-workstream follow-through.
• Serve as execution partner bridging leadership, vendors, legal, finance, and operations.
• Support business operations and strategic initiatives with accountability tracking.
• Coordinate vendor relationships, contracts, renewals, and due diligence.
• Assist with legal/compliance workflows including contracts and IP docs.
• Review financial reports, budgets, vendor pricing, and invoicing for anomalies.
• Build and improve SOPs, dashboards, and processes to cut executive overhead.
• Leverage Claude, ChatGPT, and automation to optimize workflows.
• Prepare meeting materials and executive briefings; manage action-item follow-ups.
• Support exit readiness, data rooms, and confidential documentation as needed.
• Coordinate travel and ad hoc executive support in a fast-changing setting.

Skills

Executive support fundamentals

DTC/ecommerce experience

AI tooling proficiency

Strong communication

Financial acumen

Tools

Google Workspace

Slack

Notion

HubSpot

QuickBooks

CRM systems

Project mgmt tools

Spreadsheets

Job description

About the Client:

Our client is a fast-growing startup operating in the DTC (Direct-to-Consumer) and operations space. With a focus on innovation and operational excellence, they are committed to building a market-leading brand that thrives on strategic agility and customer-centricity.

Role Overview:

We are looking for a proactive and experienced Executive Business Partner to support the CFO. This role involves high-level strategic support spanning startup dynamics, DTC business operations, and finance. The successful candidate will enable effective decision-making, streamline operational workflows, and contribute to scaling efforts.

This is a remote opportunity, offering the chance to collaborate closely with senior leadership in an entrepreneurial environment.

Key Responsibilities

• Own and manage the CFO’s calendar, inbox, priorities, and follow-through across multiple workstreams, ensuring high-impact items are prioritised and executed.
• Act as a true execution partner , bridging communication between leadership, vendors, legal, finance, operations, and external stakeholders.
• Support business operations and strategic initiatives , helping drive accountability, tracking deliverables, and ensuring projects move forward.
• Coordinate vendor relationships, contracts, renewals, and support operational due diligence processes.
• Assist with legal and compliance-related workflows , including contract coordination, documentation tracking, trademarks, patents, and other high-stakes processes.
• Support financial operations by reviewing reports, tracking budgets, vendor pricing, invoices, and identifying inconsistencies or opportunities for optimisation.
• Build, maintain, and improve systems, SOPs, workflows, dashboards, and operational processes to improve efficiency and reduce executive overhead.
• Leverage AI tools (Claude, ChatGPT, automation tools, AI agents) to optimise workflows, documentation, and operational execution.
• Prepare meeting materials, agendas, executive briefings, and maintain accountability around follow-ups and key action items.
• Support exit readiness initiatives, data rooms, and confidential documentation processes as needed.
• Coordinate travel, logistics, and ad hoc executive support requests in fast-changing environments.

Requirements

• 5+ years of experience supporting founders, CEOs, CFOs, COOs, or senior executives in startup, DTC, e-commerce, SaaS, or high-growth environments.
• Strong experience with executive support fundamentals, including calendar management, inbox management, executive communications, and prioritisation.
• Experience in scaled DTC/ecommerce businesses (subscription business experience is highly preferred).
• Demonstrated ability to operate as an Executive Business Partner, not solely an administrative assistant.
• Strong exposure to financial processes, including budgeting, reporting, expense tracking, vendor pricing analysis, and ability to interpret P&Ls or financial data.
• Experience working with legal/compliance processes, including contracts, trademarks, patents, documentation, or regulated business environments.
• Familiarity with EOS / Traction methodologies (Level 10s, Rocks, Scorecards) is highly preferred.
• Highly AI-native; daily use of tools such as Claude, ChatGPT, AI agents, or automation platforms to improve workflows and execution.
• Advanced proficiency with tools such as Google Workspace, Slack, Notion, HubSpot, QuickBooks, CRM systems, project management platforms, and spreadsheets.
• Strong analytical mindset with excellent problem-solving and process optimisation skills.
• Comfortable working in high-growth, ambiguous, fast-changing environments with shifting priorities.
• Exceptional communication skills, discretion, ownership, and ability to maintain confidentiality.
• Availability to overlap with US Mountain Time hours (within 3 hours preferred).

Benefits

• Competitive salary.
• Work with fast-scaling, premium brands
• Fully remote role with a dynamic, growth-driven team
• Clear opportunities for career growth and advancement