C & I Sales Coordinator

Water Treatment Equipment Co; Pocatello (ID); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Company-provided workwear, cell phone,

Job summary

Culligan is seeking a detail‑oriented professional to manage commercial billing, customer accounts, and installation coordination at our United States location. The role works closely with sales, operations, and finance teams to ensure accurate invoicing and timely project cash flow.

The ideal candidate has experience in billing systems and ERP software, with strong organizational skills and attention to detail. This on-site position includes benefits and opportunities for training and growth.

Qualifications

• High school diploma required.
• Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
• 2+ years of experience in commercial billing, customer account management, or a related role.
• Experience in project coordination or commercial installations is a plus.

Responsibilities

• Set up new commercial customers in the system, ensuring all required information is accurately captured.
• Work closely with sales, operations, and finance teams to facilitate a smooth onboarding process for commercial accounts.
• Schedule and coordinate installations and service for new commercial projects, ensuring alignment with internal teams and external vendors.
• Communicate installation timelines and requirements with customers and field service teams.
• Monitor installation progress and address any issues or delays as they arise.
• Relay Job Package and equipment details to be ordered by branch for commercial projects based on project specifications and requirements.
• Track equipment shipments, confirm deliveries, and coordinate with service teams to ensure availability for installations.
• Set up Progressive Payments for individual projects. Generate and process invoices for commercial projects, ensuring accuracy and compliance with contractual agreements.
• Manage progress billing for large-scale commercial installations, tracking payment milestones and issuing invoices accordingly.
• Coordinate with customers and internal teams to resolve billing discrepancies and ensure timely payments.
• Maintain accurate records of all billing transactions and customer accounts.

Skills

Billing systems

ERP software

MS Office Suite

Education

High school diploma

Associate/Bachelor degree in Business/Finance/Accounting

Tools

IFS

SAP

Job description

• Company-provided workwear, cell phone, tablet
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Additional perks are also available

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We Offer

• Medical insurance
• Dental Insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Bonuses offered
• Company-provided workwear, cell phone, tablet
• Company-paid sales training
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Additional perks are also available

Specific Job Function

• Customer Setup & Coordination
  • Set up new commercial customers in the system, ensuring all required information is accurately captured.
  • Work closely with sales, operations, and finance teams to facilitate a smooth onboarding process for commercial accounts.
• Installation Coordination:
  • Schedule and coordinate installations and Service for new commercial projects, ensuring alignment with internal teams and external vendors.
  • Communicate installation timelines and requirements with customers and field service teams.
  • Monitor installation progress and address any issues or delays as they arise.
• Equipment Ordering & Logistics:
  • Relay Job Package and equipment details to be ordered by branch for commercial projects based on project specifications and requirements.
  • Track equipment shipments, confirm deliveries, and coordinate with service teams to ensure availability for installations.
• Billing & Progress Payments:
  • Set up Progressive Payments individual projects. Generate and process invoices for commercial projects, ensuring accuracy and compliance with contractual agreements.
  • Manage progress billing for large-scale commercial installations, tracking payment milestones and issuing invoices accordingly.
  • Coordinate with customers and internal teams to resolve billing discrepancies and ensure timely payments.
  • Maintain accurate records of all billing transactions and customer accounts.

Qualifications

• Education & Experience:
  • High school diploma required. Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
  • 2+ years of experience in commercial billing, customer account management, or a related role.
  • Experience in project coordination or commercial installations is a plus.
• Technical & Functional Skills:
  • Proficiency in billing systems, ERP software (e.g., IFS, SAP, or similar), and Microsoft Office Suite.
  • Strong organizational and problem-solving skills with the ability to manage multiple projects simultaneously.
  • Knowledge of progress billing and commercial project invoicing processes.
  • Familiarity with commercial service agreements, equipment procurement, and job costing is preferred.
• Soft Skills:
  • Excellent communication and interpersonal skills for coordinating with internal teams and external customers.
  • Strong attention to detail and accuracy in billing and data management.

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Compensation: $20.00 - $26.00 per hour

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.

Join the Culligan team.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.