C-32A and C-40B/C Experienced Field Service Representative-Defense

Boeing; Camp Springs (MD); On-site; USD 92,000 - 124,000; Full time

Job summary

Boeing Aerospace Operations at Andrews Air Force Base in Maryland seeks an experienced C-32A and C-40B/C Field Service Representative to provide on-site technical support and serve as a liaison with the customer to resolve complex maintenance issues.

The role requires willingness to deploy domestically and internationally, relocate as needed, and work variable shifts including weekends. FAA A&P certification is required; you will troubleshoot, train, and coordinate asset repairs across locations.

Qualifications

• Current FAA certification as Airframe and Powerplant (A&P) required.
• Willing to deploy/travel domestically and internationally on short notice.
• Willing to relocate to multiple locations to meet customer needs.
• Ability to work variable shifts, including weekends and overtime.
• Provide on-site technical support and liaison with customer.

Responsibilities

• Work independently in a 24/7 operational environment.
• Troubleshoot aircraft issues and advise on corrective actions to maintainers.
• Maintain customer and Boeing situational awareness of issue resolution.
• Coordinate logistics for shipment, receipt, and repair of assets.
• Develop and conduct on-the-job training on maintenance topics.
• Travel to US and foreign operating locations to support maintenance demands.

Skills

FAA A&P

Travel readiness

Relocation willingness

Shift work

On-site support

Job description

C-32A and C-40B/C Experienced Field Service Representative-Defense

Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced C-32A and C-40B/C Field Service Representative-Defense to provide technical support and on-site company representation at Andrews Air Force Base, Maryland. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities

• Work independently in a demanding, on-call, 24 hour per day / 365 days per year operational environment
• Utilize multi-disciplined technical expertise and company knowledge to assist the customer in troubleshooting aircraft technical issues, determining causes, and recommending corrective actions to customer maintainers
• Stay abreast of issue resolution progress and maintain company and customer situational awareness
• Regularly follow-up with the customer to ensure recommendations provided were effective and lasting
• Assist the customer in interpreting and using support data and technical documents
• Provide guidance and consultation related to a broad range of maintenance and operational issues
• Develop and conduct ad hoc and on-the-job training on various maintenance topics
• Coordinate shipment, receipt, and repair of assets with Logistics Representatives
• Research company and customer data to drive resolution of specific chronic issues
• Act as an on-site liaison between the customer and Boeing to facilitate significant technical and operational issue resolution
• Develop AOG action plans when requested by Service Engineering and/or executive leaders
• Travel to other US and foreign operating locations to assist with maintenance demands in supporting the customer's mission

Basic Qualifications (Required Skills/Experience)

• Current FAA certification as an Airframe and Powerplant (A&P) Mechanic
• Must be willing to work variable shifts, including weekends and overtime including rotating shifts
• Available to be on-site within 2 hours of being called into work after hours
• At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation

Preferred Qualifications (Desired Skills/Experience)

• Previous experience working on PAG (Presidential Air Group) military aircraft such as C-40 B/C, C-32A or VC-25A
• Minimum of 10 years of experience performing aviation maintenance since obtaining your Airframe and Powerplant (A&P) license is highly desired
• Minimum of 5 years of experience in support of 737 or 757 aircraft since obtaining your Airframe and Powerplant (A&P) license is highly desired
• VIP/FOB aircraft maintenance and Head of State culture

Drug Free Workplace

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift

This position is for 2nd shift. Candidate must be able to support multiple shifts.

Pay & Benefits

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $91,800 - $124,200.

Language Requirements

Not Applicable

Education

Not Applicable

Relocation

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive

This is not a Safety Sensitive Position.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift

Shift 2 (United States of America)

Equal Opportunity Employer

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law. Boeing EEO Policy Request an Accommodation Applicant Privacy.

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