BWI-Ramp Agent Supervisor

Ultipro; Baltimore, Northern (MD, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Menzies Aviation in Baltimore, MD is seeking a Ramp Supervisor to oversee unloading and loading of luggage and cargo on commercial aircraft. The role involves operating small vehicles, heavy lifting, and ensuring adherence to safety rules.

The ideal candidate has prior ramp/airline experience, is 18 or older, holds a valid US driver’s license, and can pass pre-employment screening. High school diploma or GED is required, with flexibility for weekend/holiday shifts.

Qualifications

• Prior ramp and airline experience is required.
• Must be 18 years of age or older.
• Ability to read, write and speak English fluently.

Responsibilities

• Supervise ramp agents and allocate resources as needed.
• Oversee unloading/loading of luggage and cargo on aircraft.
• Ensure safety regulations are followed by ramp personnel.
• Provide training and mentorship to new employees.
• Complete shift reports and sign timecards, assist evaluations.
• Operate motorized equipment and read loading manifests.

Skills

Ramp/airline experience

Driver's license

English proficiency

Education

High School diploma or GED

Job description

Baltimore, MD | BWI
BWI Airport, MD 21240, USA

Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Ramp Supervisor, you will be responsible for supervising the unloading and loading of luggage, freight and cargo on and off commercial aircraft. The Ramp Supervisor will also drive and operate small specialized commercial vehicles. This position will require heavy lifting, pushing, pulling, bending, and stretching.

What you will be doing

• Supervise lead agents; allocating ramp agent resources as needed
• Move cargo and baggage on and off aircraft and transport it between aircraft, airport terminals, air cargo facilities, and other aircraft
• Ensure that ramp personnel adhere to established company safety regulations
• Perform as a mentor to other employees and provide training to new employees
• Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy
• Complete shift reports and sign timecards
• Assist in the preparation of performance evaluation forms
• Prepare disciplinary incident and or termination reports
• Assist in the baggage handling area
• Conduct shift briefings to ensure staff is organized and informed
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
• Operate motorized equipment

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Prior Ramp/Airline experience required
• Must be 18 years of age or older
• Possess valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Must be available and flexible to work variable shifts including weekends and holidays
• Pass FBI background and obtain US Customs Seal
• To report any significant deficiency in our products, materials and documents
• Has a duty to suggest any improvements to working practices, especially those relating to Safety and security
• Must have read and signed the Station Quality Manual, Emergency Response Procedures Manual and the Station Security Manual.
• Must have high school diploma, GED

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.