Busser/Runner - Mosaic Ultra Lounge

Xfinity Live!; Kansas City (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

A premier dining venue in Kansas City is seeking a Busser/Runner to provide energetic and professional customer service while supporting the serving staff. This role involves maintaining cleanliness, clearing tables, and ensuring that customers' needs are met promptly. The ideal candidate will have prior restaurant experience, excellent communication skills, and the ability to lift heavy items. Flexible work hours including nights and weekends are required.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English; other languages preferred.
• Ability to lift items weighing up to 75 pounds.

Responsibilities

• Provide energetic and outgoing customer service.
• Maintain cleanliness of service stations.
• Clear and clean tables in a timely manner.
• Support serving staff with customer needs.

Skills

Energetic personality

Customer service skills

Communication skills

Attention to detail

Basic mathematical skills

Job description

Sleek and sophisticated, with soft seating, champagne by the glass and an outdoor balcony, over looking the Power & Light District, which has fast become Kansas City’s living room. Mosaic Ultra Lounge is downtown Kansas City’s premier destination for cocktails after work, private parties or late night festivities, with a soundtrack provided by the area’s premier DJs.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.