Busser/Runner - Palm Tree Club KC

Kansas City Live!; Kansas City (MO); On-site; USD 20,000 - 27,000; Full time

Job summary

Kansas City Live! is seeking a Busser/Runner to support servers, keep stations clean, and ensure guests have a smooth dining experience. You will interact with guests with energy and professionalism, restock stations, and assist in seating and table resets.

The role emphasizes communication, basic math, and the ability to handle multiple tasks during shifts, including nights, weekends, and holidays.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English; other languages preferred.
• Communication skills are used often with guests, employees and third parties.
• Reading and writing abilities are used to answer guest questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Provide an energetic, outgoing personality while maintaining professionalism.
• Support serving staff to ensure guest needs are met promptly and professionally.
• Maintain service stations clean and orderly throughout shift.
• Clear and clean tables in a timely manner and reset for new guests.
• Restock service stations as needed.
• Communicate effectively with guests and teammates.

Skills

Fluent English

Customer service

Team communication

Job description

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Busser/Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.