Busser / Runner

Oh So Original, Inc.; Burbank (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Oh So Original, Inc. is seeking a Busser in California to set and clear tables, stock service stations, and assist servers to ensure guest satisfaction.

The role involves maintaining a clean dining room, handling napkin folding and linen replenishment, and supporting with general cleaning tasks while upholding health standards. Must be able to work mornings, nights, weekends, and holidays in a fast-paced restaurant environment.

Qualifications

• Excellent interpersonal and customer service skills.
• Well organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.
• Must be able to work mornings, nights, weekends, and holidays

Responsibilities

• Set and clear tables and stock service stations.
• Assist servers with food and beverage service.
• Maintain cleanliness and inventory of dining area.
• Follow safety and health regulations.
• Handle napkin folding and linen replenishment.
• Greet and seat guests and support guest satisfaction.

Skills

Interpersonal skills

Customer service

POS systems

Time management

Job description

Job Summary:

A Busser is responsible to set and clear restaurant tables; stock a l service stations and assist food servers with table service to ensure total guest satisfaction.

Duties and Responsibilities:

• Practice OSHA (Occupational Safety and Health Administration) standards and comply with a l company safety policies and procedures
• Quickly clear dirty table settings and prepare tables for resetting. Promptly and consistently reset a l service ware as prescribed.
• Maintain stock and cleanliness of stations for a l meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Assist servers with food & beverage service to ensure guest satisfaction and smooth running of restaurant flow.
• Transport al dirty tableware from the dining room to the dishwashing area for proper cleaning.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Perform al assigned side work to include replenishing condiments and restocking side stations.
• Perform other duties as requested, such as cleaning unexpected spi ls, handling special guest requests, greeting and seating guests and ensuring guest satisfaction.
• Must maintain a high standard of service and ensure guest satisfaction.
• Assist in keeping the back of the restaurant clean and organized.
• Help fold napkins, keep restaurant linen containers empty, take soiled linen to housekeeping and replenish with fresh linen, re-polish the silverware, set up the back area and to organize the food pick up area.
• Remove dirty dishes as wel as extra settings.
• At the start of each shift ensure tables are set up according to service standards, with clean silverware and glassware.
• Ensure empty tables are cleared and reset as soon as possible after they are vacated.
• Must keep the working area clean and organized at al times.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• To be fuly aware of the hotel's licensing, fire and health and safety regulations.
• To perform and assist with any other duties assigned from management.
• The Busser/Dishwasher is responsible for keeping dishes clean and sanitized as we l as keeping the dining room clean and maintained. The Busser/Dishwasher responsibilities include, but are not limited to the following: Wash, rinse, and sanitize a l dishes. Keep dining room tables clean and bussed.
• Perform other duties as assigned

Minimum Qualifications:

• Excellent interpersonal and customer service skills.
• Well organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.
• Must be able to work mornings, nights, weekends, and holidays

Preferred Qualifications:

• Must be at least 21 years old to serve alcoholic beverages.
• Previous experience as a server preferred.
• Must successfully complete a restaurant training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Source: Oh So Original