Busser PM | The Owners Box

Omni Hotels & Resorts; Dallas (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Complimentary parking

Dining discounts

Job summary

Omni Dallas Hotel is seeking motivated bussers to join our service team in downtown Dallas. You will assist with dining room operations, maintain cleanliness, and support servers to ensure exceptional guest experiences.

With eight dining experiences and a commitment to guest satisfaction, this role offers a pathway to grow within our renowned F&B program. Training and team collaboration are core to our culture.

Qualifications

• Must have unexpired Food Handlers and TABC certifications or obtain upon hire.
• Ability to clearly and pleasantly communicate with guests, members, management and co-workers.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Maintain regular attendance in compliance with Omni standards and varying shift needs.
• Provide outstanding service to guests in a friendly and professional manner.
• Bus tables and stock supplies.
• Transport prepared food from kitchen to floor in a timely manner.
• Set tables with clean linen, china, silverware and glassware.
• Assist servers during operating hours to meet business demands.

Skills

Clear communication

Fast-paced multitasking

Guest service mindset

Physical stamina

Education

Food Handlers Certification

TABC Certification

Job description

Omni Dallas Hotel

Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power.

Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories.

Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition.

• Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city!

If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview

We're looking for enthusiastic, ambitious, guest-oriented individuals to join the service team of The Owners Box. A busser plays a pivotal role in the service of a restaurant by providing our guests with great interactions and high quality customer service, while also maintaining high levels of organization. By developing associates multiple skill sets, the busser position provides the foundations on which you can build a successful Food & Beverage career. If you are an individual who wants to learn about and grow within the Omni Dallas Hotel's top-ranked Food & Beverage program, our Busser position may be the perfect place to start!

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by management

Qualifications

• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.