Busser - LAVO Las Vegas

Tao Group Hospitality; Las Vegas (NV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

State Applicable Time Off

Pet Insurance

401(k) Retirement Program withEmployer

Job summary

Tao Group Hospitality in Las Vegas is seeking a part-time busser to support floor and cocktail servers, reset tables, and assist guests with gracious hospitality. Candidates should have hospitality and busser experience in high-volume venues and maintain a professional appearance.

Training is provided in-venue to ensure service excellence. Ideal candidates join a dynamic team, work well with managers and chefs, and participate in daily pre-service and training sessions.

Qualifications

• Ability to write, read, and verbally communicate.
• Must maintain a professional, neat appearance per company standards.
• Requires energy and teamwork in a fast-paced environment.

Responsibilities

• Anticipate and accommodate guest needs.
• Maintain cleanliness and orderliness of tables.
• Communicate guest needs to Front-of-House and support staff.
• Deliver, fill, and refill water as requested.
• Clear and reset tables and banquettes during service.
• Assist in service to support guest satisfaction.
• Set up floor and side stations; perform opening/closing side-work.
• Attend pre-service meetings and training sessions.
• Learn by listening and leading by example.

Skills

Communication skills

Positive energy

Team player

Professional appearance

Stand for long hours

Education

Hospitality experience

Busser experience

High-volume venue experience

Job description

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/ lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.
• Maintain the general cleanliness and orderliness of the tables.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
• Clears and resets tables, and cleans table area, including banquettes, during service.
• Helps ensure guest satisfaction through active participation in service.
• Maintain general cleanliness of stations and the entire venue.
• Complies with Department of Health and company sanitation standards.
• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:
  • Responsible for making sure all tables and chairs/banquettes are clean and free of debris
  • Sets tables with proper settings
  • Wipes down chairs, tables, and banquettes
  • Stocks side-stations with prescribed supplies
  • Performs opening side-work as prescribed
  • Performs closing side-work as prescribed
• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and / or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue busser training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience.
• Previous busser experience.
• Previous Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment