Host - TAO Restaurant Chicago

Tao Group Hospitality; Chicago (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Time Off

Pet Insurance

401(k) with Employer Match

Employee Assistance Program

Savings Marketplace

Employee Discounts

Job summary

Ta o Group Hospitality in Chicago is seeking a part-time host/ess to welcome guests, manage reservations, and coordinate seating with the maître d'. You will interact with guests, staff, and managers while maintaining a positive, hospitable atmosphere.

The role requires previous hospitality or host experience, strong communication, and the ability to work in a fast-paced, high-volume setting. Shifts include evenings, weekends, and holidays as needed.

Qualifications

• Previous hospitality experience required.
• Experience as a host or at the front desk preferred.
• Ability to write, read, and verbally communicate.

Responsibilities

• Greet guests and guide to tables as directed by the maître d'.
• Assist with reservations and answering guest questions.
• Maintain entrance area cleanliness and orderliness.
• Perform opening/closing duties and prep work for front desk.
• Work as part of a team and support fellow staff.

Skills

Hospitality experience

Host experience

Strong communication

Job description

Part‑time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Guides guests to appropriate table as directed by the maître d'. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates the needs of the guest
• Maintains the general cleanliness and orderliness of the entrance area
• Complies with Department of Health and company sanitation standards
• Actively takes and processes reservations for guests
• Assists with incoming calls and answering questions from guests
• Responsible for checking guests' coats and other belongings (where applicable)
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
  • Ensures that all appropriate menus are printed and ready for service
  • Responsible for making sure all menu books are organized with current menus
  • Collects menus throughout the venue during shift
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed
  • Reports all breakage, and damage of equipment or furniture immediately to management
  • Attends and participates in daily pre-service meetings
  • Participates in any training sessions or departmental meetings
  • Learn by listening, observing other team members, and sharing knowledge while leading by example
  • Portrays a positive and professional attitude
  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
  • Works as part of a team and provides help and support to all fellow team members
  • Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

Tao Group Hospitality in‑venue host person training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience
• Previous host person experience
• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well‑groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast‑paced, busy, and somewhat stressful environment