Busser/Food Runner/Support - Matchbox (One Loudoun)

Thompson Hospitality; Ashburn (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a vibrant dining experience at an innovative hospitality company that values teamwork and exceptional service. As a Busser or Food Runner, you'll play a crucial role in creating a welcoming atmosphere for guests while ensuring efficient service. This role offers the opportunity to work in a fast-paced environment where your contributions will be appreciated and recognized. With a commitment to diversity and community, this organization is dedicated to providing a positive experience for every guest and team member. If you're enthusiastic, energetic, and ready to make a difference, this is the perfect opportunity for you!

Benefits

Health/Dental/Vision

Paid Time Off

401(k) matched up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts on Hotels, Travel, Tickets, Restaurants

Discounted meal plan for employees and relatives at HBCU client locations

Qualifications

• High school diploma preferred, effective communication skills required.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Collaborate with serving staff for efficient table turnover.
• Clear and reset tables promptly, maintaining a clean dining area.
• Deliver food orders promptly and accurately to guests.

Skills

Effective Communication

Teamwork

Customer Service

Ability to Work Under Pressure

Flexibility in Shifts

Education

High School Diploma or Equivalent

Job description

Overview

At matchbox, we are all about bringing people together through delicious food and a vibrant dining experience. We are looking for enthusiastic individuals to join our team as Bussers, Food Runners, and Support Staff. You will be an essential part of creating a clean, organized, and enjoyable dining experience for our guests. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments. Join our team at Matchbox and be part of an exciting journey in the world of hospitality.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities

• Collaborate with the serving staff to ensure efficient table turnover and a smooth dining experience.
• Clear and reset tables promptly, maintaining a clean and organized dining area.
• Assist in the cleaning and preparation of various dining areas and equipment.
• Refill supplies, such as napkins, utensils, and condiments, as needed.
• Support the team by providing assistance during busy periods or special events.
• Foster a positive and friendly atmosphere for guests by engaging with them and addressing their needs.
• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

Qualifications

• High school diploma (or equivalent) preferred.
• Able to communicate effectively in the primary language of the work location (verbal and written).
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Able to stand and walk for up to 10 hours per day; able to climb flights of stairs.
• Able to lift and carry up to 50 pounds.
• High energy and stamina. Able to work within a fast-paced, highly mobile environment.
• Able to work calmly and effectively under pressure.
• Ability to learn menu items and service procedures.
• Ability to take direction and to work in a team environment.
• This position will spend 100% of the time standing and walking.

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose: Give back to our communities, Celebrate diversity.
• People: Do the right thing, Treat people the way you want to be treated, Always do your best, Be accountable for our actions.
• Performance: Serve the highest quality food, Provide world-class service, Maintain flexibility to better serve our clients.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.