Busser/Food Runner

Highgate Hotels, LP; New Orleans (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Busser/Food Runner to join their team at a premier hotel. This role involves providing exceptional service to guests while maintaining cleanliness and sanitation standards. You will assist servers, ensuring that all dining areas are presentable and fully stocked. If you thrive in a fast-paced environment and love hospitality, this is the perfect opportunity to make an impact and create memorable experiences for guests. Join a team that values dedication and teamwork in a vibrant setting.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to stand during entire shift.
• Flexible and long hours sometimes required.

Responsibilities

• Assist servers by delivering and refilling beverages.
• Keep all work areas clean and properly stocked.
• Run food from kitchen and maintain beverage levels.

Skills

Customer Service

Teamwork

Attention to Detail

Education

High School Diploma

Job description

Busser/Food Runner

Requisition ID

2025-62322

Category

Food and Beverage

Job Location

US-LA-New Orleans

Property

Westin New Orleans

Compensation Type

Hourly

Highgate Hotels

The Westin New Orleans

We are searching for a Busser/Food Runner for our lobby bar and restaurant! Are you passionate about food, beverage and hospitality? Then please let us hear from you! We are assembling a team of Food and Beverage professionals who love providing our guests with an unforgettable experience! Through knowledge, passion and professionalism we look to extend our brand of thoughtful hospitality to all that come through our door!

Location

Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend.

Overview

The Bus Person is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Bus Person must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.

Responsibilities

Keep all work areas clean and properly stocked according to the current meal period.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in waiter's absence as needed.
• Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water).
• Run food from kitchen.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.