Busser/Food Runner

The Press Club Grill; Greenfield (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dining discounts

Wine discounts

Wine tastings

Health insurance

401(k) Retirement

Flexible savings

Paid time off

Education programs

Career growth

Referral bonuses

Job summary

Cooper’s Hawk is seeking a Busser/Food Runner to support the Front of House team. You’ll help keep the dining room, bar, and outdoor areas clean and organized while assisting in running food and beverages to guests.

You’ll be 18+, with a passion for people, wine, food, and service. A team-oriented, communicative person who thrives in a fast-paced setting is ideal, with flexible shifts including weekends.

Qualifications

• Must represent Cooper’s Hawk values
• Must be at least 18 years of age
• Experience in a casual dining or upscale restaurant preferred
• Passion for people, wine, food, and service
• Outgoing personality with strong interpersonal skills
• Team-oriented individual who thrives in a collaborative environment
• Ability to communicate clearly with Guests, managers, and team members
• Must be able to read, write and understand English and use basic math
• Flexible shifts including weekends and holidays
• Ability to stay calm under pressure
• Ability to stand and walk up to 10 hours per shift
• Ability to lift up to 40 pounds
• Ability to move quickly for periods up to 6 hours
• Ability to meet Cooper’s Hawk standards with accommodations as needed

Responsibilities

• Assist team members in creating a personalized Guest experience on every shift
• Clean and reset tables and/or the bar top after Guests depart
• Run food efficiently and safely to Guest tables
• Prepare carryout bags and deliver carryout orders to the Tasting Room
• Pre-bus tables as needed
• Coordinate with Hosts about open tables and turnover
• Ensure table and station appearance is maintained
• Keep floors and chairs around tables and bar clean
• Follow SOPs to prepare work areas for opening, mid-shift, or closing
• Stock and maintain glassware, silverware, and dishware
• Keep the bar clean and stocked with essentials
• Take out trash to the dumpster area
• Restock and clean restrooms
• Perform other duties as assigned

Job description

The Busser/Food Runner works as member of the Front of House team, maintaining the cleanliness and organization of the dining room, bar, and interior/exterior of the restaurant. The Busser/Food Runner may also be required to assist in running food and beverages to Guests, refilling beverages and helping other Front of House Team Members with assisting other Guest needs.

What You’ll Get

• Incredible Discounts:
  • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Savings Accounts- Health and Dependent Care
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Pay Access before Pay Day
• Flexible Schedules
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career Growth Flight Plan
• Milestones Recognition Program

What You’ll Do

• Assist Team Members in creating a personalized experience for every Guest, on every shift
• Clean and reset tables and/or the bar top once Guests have left
• Run food in an efficient and safe manner to Guest tables
• Prepare carryout bags and run carryout order to the Tasting Room.
• Pre-bus tables as necessary
• Communicate with Hosts regarding open tables and tables that are about to turnover
• Ensure proper table and station appearance
• Ensure floors and chairs surrounding tables and/or the bar are clean and free of debris
• Follow departmental checklist and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing in accordance with company guidelines.
• Stock and maintain clean glassware, silverware, and dishware
• Ensure the bar is clean and assist Bar-Experts with making sure it is appropriately stocked
• Remove trash and garbage to dumpster area
• Clean and restock restrooms
• Perform other duties as assigned

What You’ll Need

• Must represent Cooper’s Hawk Values
• Must be at least 18 years of age
• Experience in a casual dining or upscale restaurant preferred
• Passion for people, wine, food, and service
• Outgoing personality with interpersonal skills
• An individual who thrives in a team-based environment
• Ability to communicate clearly with Guests, managers, and Team members
• Must be able to read, write and understand English and utilize basic math functions
• Ability to work flexible shifts and schedules, inclusive of weekends and holidays
• Ability to work calmly under pressure
• Ability to stand and walk up to 10 hours per shift
• Ability to carry up to 40 pounds
• Ability to exert fast-paced mobility for periods of up to 6 hours in length
• Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodations

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer.

All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.