Busser/Food Runner

HEI Hotels & Resorts; Chicago (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical and Dental plans

Vision insurance

Vacation and Holidays

Pet insurance

Life insurance

Disability plans

401(k) with matching

Hotel room discount

Job summary

HEI Hotels & Resorts is seeking staff to support the Gwen hotel in Chicago. The roles involve assisting the Outlet Manager and servers and delivering outstanding guest service in a high-end dining environment.

Responsibilities include maintaining station cleanliness, stocking supplies, and ensuring timely table turnover while adhering to attendance requirements and safety standards.

Qualifications

• Knowledge of table settings and service ware.
• Ability to lift up to 50 lbs.
• Ability to push/pull items up to 150 lbs.
• Strong verbal and written communication skills.

Responsibilities

• Maintain clean and welcoming environment.
• Assist Outlet Manager and servers.
• Provide guests stellar service.
• Clear tables and reset service ware.
• Stock and prepare stations for service periods.
• Ensure attendance and reliability.

Skills

Table settings & service ware

Lifting & carrying

Push/goods handling

Verbal & written communication

Job description

About Us

Imagine yourself in 1930’s Chicago. Chicago celebrated its centennial by hosting the world’s fair in 1933. The speakeasies and gangsters were thriving. It was a distinguished time in Chicago’s history. The Gwen has a glorious past and an even more glorious future. Rooted in the history and heritage of downtown Chicago in the 1930’s, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. This unmistakable inspiration comes to life with our historic façade, famously created by sculptress Gwen Lux in 1928. A female artisan making a mark in a predominantly 1930’s, male design city depicts and exciting atmosphere of change. The building has been home to many stories in an illustrious past. Health, dental and vision are just a start. We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms. Now we’re inviting you to re-create the Gwen experience. Let it be a canvas for your own personal stories.

Compensation

Salary Range: $16.60 - $16.60 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.