Busser

HEI Hotels & Resorts; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental benefits

401(k) Savings Plan

Hotel Room Discounts

Job summary

HEI Hotels & Resorts is seeking a guest-focused team member to support the Outlet Manager and restaurant servers in delivering outstanding service. You will help maintain a clean, welcoming dining area, reset tables, stock stations, and assist with beverage and bread service to ensure a smooth guest experience.

Working in a fast-paced resort setting, you will handle table settings, assist with service duties, and participate in regular station upkeep.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to lift up to 50 lbs with or without accommodation.
• Ability to move or push loads up to 150 lbs with or without accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Assist the Outlet Manager and Servers in maintaining a clean, welcoming environment.
• Provide guests stellar service during dining experiences.
• Clear tables, reset service ware, and stock stations for service periods.
• Transport dirty tableware to the dishwashing area and ensure proper cleaning.
• Attend regularly and be available to work the schedule.
• Perform other duties as assigned.

Skills

Table settings & service ware

Verbal & written communication

Physical stamina

Job description

About Us

Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.

• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.

• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of the appropriate table settings and service ware.

• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.

• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.