Busser/Food Runner PM

HEI Hotels & Resorts; Chicago (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, dental and vision

Free lunch

Ventra Transit Benefit

Uniforms provided

401(k) with match

PTO: vacation, sick, holiday

Pet insurance

Life insurance

Disability insurance

Hotel discounts

Comprehensive training

Job summary

HEI Hotels & Resorts seeks an Outlet/Restaurant support role in Chicago, assisting the Outlet Manager and Restaurant Servers to maintain a clean, welcoming environment and deliver stellar service to guests.

The position requires physical ability to handle service ware, table settings, and steady guest interaction; the role supports daily operations and guest satisfaction in a fast-paced hotel environment.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry up to 50 lbs with or without reasonable accommodation.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Clear dirty table settings quickly and reset tables.
• Maintain stock and cleanliness of stations for all meal periods.
• Serve beverages, bread and butter and replenish as needed.
• Transport dirty tableware to the dishwashing area for cleaning.
• Be available to work regularly and comply with attendance rules.
• Perform other job-related duties as assigned.

Skills

Table settings knowledge

Lift up to 50 lbs

Move up to 150 lbs

Verbal & written communication

Job description

About Us

Imagine yourself in 1930's Chicago. Chicago celebrated its centennial by hosting the world's fair in 1933. The speakeasies and gangsters were thriving. It was a distinguished time in Chicago's history. The Gwen has a glorious past and an even more glorious future. Rooted in the history and heritage of downtown Chicago in the 1930's, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. This unmistakable inspiration comes to life with our historic facade, famously created by sculptress Gwen Lux in 1928. A female artisan making a mark in a predominantly 1930's, male design city depicts and exciting atmosphere of change. The building has been home to many stories in an illustrious past. Health, dental and vision are just a start. We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms. Now we're inviting you to re-create the Gwen experience. Let it be a canvas for your own personal stories.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $16.60 - $16.60 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Health, dental and vision are just a start.
• We offer unlimited career potential, top of the line training, free lunch, Ventra Transit Benefit and we also provide your uniforms.
• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through our 'YouDecide' and Hotel Room Discount programs.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.