Busser - Cafe

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino is hiring a Hard Rock Cafe Busser to support restaurant operations by maintaining tables, keeping dining areas clean, stocking supplies, and collaborating with Hosts, Servers, and fellow Bussers. The role requires a strong sense of urgency, good organizational skills, and a positive attitude to ensure an exceptional guest experience.

Typical duties include clearing tables, resetting for guests, stocking items, and assisting during peak times.

Qualifications

• High School Diploma or equivalent required.
• Ability to remain calm in a hectic, fast-paced environment.
• Excellent attention to detail and strong organizational skills.

Responsibilities

• Clear dirty tables promptly and reset for incoming guests.
• Maintain cleanliness and stock at back dock area; assist with stocking ice and products.
• Work with Hosts, Servers, and Bussers with a sense of urgency and teamwork.
• Assist with additional duties such as refilling beverages or setting up bar premixes when needed.

Skills

Calm under pressure

Organizational skills

Attention to detail

Sense of urgency

Friendly guest attitude

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

A Hard Rock Cafe Busser is responsible for supporting restaurant operations through table maintenance, cleanliness, stocking, and teamwork. The position requires strong organizational skills, a sense of urgency, physical stamina, and a positive attitude to help create an exceptional guest experience.

Dining Room Maintenance

• Clear dirty tables promptly.
• Reset and prepare tables for incoming guests.
• Pre-bus tables during guest dining experiences.
• Sweep floors and maintain overall cleanliness.

Cleaning & Organization

• Empty trash cans.
• Maintain a clean and organized back dock area.
• Stock ice and other products as needed.

Team Support

• Work with a sense of urgency.
• Assist and communicate effectively with Hosts, Servers, and fellow Bussers.

Additional Duties (Location Dependent)

In some cafes, Bussers may also:

• Clear ketchup bottles and condiments from tables.
• Refill guest beverages.
• Set up bar premixes.

This job description reflects the position's essential functions but does not encompass all tasks that may be assigned.

Education

High School Diploma or equivalent.

Skills

Successful candidates should demonstrate:

• Ability to remain calm in a hectic, fast-paced environment.
• Strong organizational skills.
• Excellent attention to detail.
• Strong sense of urgency.
• Positive and friendly attitude toward guests and co-workers.

Physical Demands

Must be able to:

• Stand, walk, kneel, and bend for extended periods.
• Sit for extended periods when required.
• Perform repetitive arm, hand, and wrist movements.
• Communicate verbally and hear clearly.
• Demonstrate manual dexterity and strong hand-eye coordination.
• Work with hands above shoulder level.
• Occasionally lift, push, pull, carry, or move items up to 10 pounds.
• Twist and turn body parts as needed.
• Work in environments with heat, cold, chemicals, and loud noise.
• Travel by automobile or airplane for extended periods when required.

Additional Requirements

• Must meet the minimum legal age for employment.
• Maintain a professional, well-groomed appearance (“having a plan”).
• Follow all uniform guidelines.
• Practice all safety and sanitation standards.
• Recycle products whenever possible.
• Uphold Hard Rock Cafe's Five Core Values and Mission Statement.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!