Busser at Wren

The Watermark Hotel; McLean (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

The Watermark Hotel is looking for an enthusiastic Busser to join its team. The role involves assisting restaurant staff in providing an excellent dining experience by clearing and resetting tables, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates should possess strong guest service skills, be able to prioritize tasks effectively, and adhere to safety regulations. The hotel values teamwork and is dedicated to hiring diverse professionals. Join us and contribute to our mission of delivering the best dining experience imaginable!

Qualifications

• Friendly demeanor and ability to greet all guests in a courteous manner.
• Ability to handle food and beverage in compliance with regulations.
• Experience in maintaining cleanliness in dining areas.

Responsibilities

• Clear and wipe down tables and counters.
• Maintain a clean and safe work area.
• Assist in fulfilling guests' needs effectively.

Skills

Guest Service

Safety/Risk Management

Bussing/Cleaning

Self Management

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

The Gastro Lounge is ramping up for its Grand Opening in September! We are seeking dynamic, boundary breaking Food & Beverage lovers to deliver our guests the best dining experience imaginable!

The busser is responsible for assisting restaurant staff in clearing and resetting tables in an efficient and courteous manner, adheres to all health regulations, stocks necessary supplies, and performs basic restaurant cleaning duties. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.

Responsibilities

Guest Service: Greets all guests in a courteous and friendly manner. Anticipates and responds to guests’ needs in a positive and timely manner while providing the highest level of service to the guest. Assists other team members as necessary to meet guest needs. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.

Bussing/Cleaning: Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glassware, and re-stocking as necessary. Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed.

Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assists in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.

Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.

Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed. Works as a team player and actively contributes to the success of the guest’s experience.

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled