Busser at Mad Mex Pittsburgh, PA

Mad Mex

Pittsburgh (Allegheny County)

On-site

USD 16,531 - 22,041

Full time

14 days+
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Benefits offered by this job

25% Employee Discount
Paid Time Off
Health Insurance
Holiday Closures
50% Off Shift Meal
401(k) Retirement Plan with Employern
Discounted Pet Insurance

Job summary

Mad Mex in Pittsburgh, PA is hiring for a Busser to help create an outstanding dining experience. You will clear and reset tables, assist servers, and maintain a clean dining area. This role emphasizes clear communication, excellent customer service, and the ability to work in a fast-paced team.

No prior restaurant experience is required, though any hospitality background is a plus. Availability for both weekdays and weekends, day and night shifts is ideal.

Qualifications

  • Able to communicate clearly and effectively with others.
  • Exceptional customer service skills.
  • Restaurant experience not required.

Responsibilities

  • Bussers remove tableware between courses and clear and reset tables after guests leave.
  • Bussers take used silverware, dishes, and glassware to their appropriate stations for washing and restock appropriate areas.
  • Bussers respond to guest requests and communicate with the servers and hosts as needed to ensure efficient seating, table utilization and customer service.

Skills

Communication
Customer service
Teamwork

Job description

Busser job at Mad Mex, Pittsburgh, PA

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

  • 25% Employee Discount: 25% off the entire check for you and a guest at any big Burrito Restaurant Group location; 50% days offered at every location on varying days.
  • Paid Time Off: Full‑time employees accrue 10 days per year to be used for vacation and other types of time off.
  • Health Insurance: Medical, Vision and Dental benefits are available to full‑time employees as well as the option to enroll in Aflac supplemental insurance.
  • Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
  • 50% Off Shift Meal (yum!)
  • 401(k) Retirement Plan with Employer Match
  • Discounted Pet Insurance

Our bussers work well in a fast-paced team environment and help create an outstanding dining experience for our guests.

  • Bussers remove tableware between courses and clear and reset tables after guests leave.
  • Bussers take used silverware, dishes, and glassware to their appropriate stations for washing and restock appropriate areas.
  • Bussers respond to guest requests and communicate with the servers and hosts as needed to ensure efficient seating, table utilization and customer service.

Required skills and qualifications to be a Busser with Mad Mex Shadyside:

  • Able to communicate clearly and effectively with others
  • Exceptional customer service skills
  • Restaurant experience not required

Physical requirements for Busser with Mad Mex Shadyside:

  • Able to work in a standing position for long periods of time (up to 9 hours).
  • Able to reach, bend, stoop, and lift up to 40 pounds.

While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of both weekdays and weekends as well as a mix of daytime and closing (night) shift availability.

Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal‑Mex” – which means serving the freshest food with the biggest flavors.

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