Server

Alta Via & Alta Via Pizzeria; Monroeville (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

25% Employee Discount

Paid Time Off

Health Insurance

Holiday Closures

50% Off Shift Meal

401(k) Retirement Plan with Employer

Discounted Pet Insurance

Job summary

Mad Mex Monroeville is hiring friendly servers who greet guests, take orders, and deliver food and drinks with hospitality. The role emphasizes exceptional customer service, accurate money handling, and efficient use of the POS system.

We offer a rich benefits package including 25% employee discount, health insurance options for full-time staff, paid time off, 50% off shift meals, and a 401(k) plan with employer match. Availability to work a mix of days and nights is preferred.

Qualifications

• Must be at least 18 years old.
• Able to communicate clearly and effectively with others.
• Exceptional customer service skills.
• Knowledge of dining room and service procedures and functions.
• Basic math skills and the ability to handle money and operate a point-of-sale system.

Responsibilities

• Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner.
• Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests.
• Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask.
• Servers provide high-quality service that will help us maintain and attract customers.

Skills

Customer service

Communication skills

POS knowledge

Basic math

Tools

POS system

Job description

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

• 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
• Paid Time Off for eligible employees
• Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
• Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
• 50% Off Shift Meal (yum!)
• 401(k) Retirement Plan with Employer Match
• Discounted Pet Insurance

Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience.

• Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner.
• Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests.
• Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask.
• Servers provide high-quality service that will help us maintain and attract customers.

Required skills and qualifications to be a Server with Mad Mex Monroeville:

• Must be at least 18 years old
• Able to communicate clearly and effectively with others
• Exceptional customer service skills
• Knowledge of dining room and service procedures and functions
• Basic math skills and the ability to handle money and operate a point-of-sale system

Physical requirements for Server with Mad Mex Monroeville:

• Able to work in a standing position for long periods of time (up to 9 hours)
• Able to reach, bend, stoop and lift up to 25 pounds

While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of both weekdays and weekends as well as a mix of daytime and closing (night) shift availability.

Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.