Server

Alta Via & Alta Via Pizzeria; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

25% Employee Discount

Paid Time Off

Health Insurance

Holiday Closures

50% Off Shift Meal

401(k) Retirement Plan with Employer M

Discounted Pet Insurance

Job summary

Mad Mex North Hills in Pittsburgh is hiring for a Server. You will greet guests, take orders, and deliver food and drinks with a focus on exceptional hospitality. The role requires clear communication and a friendly, professional demeanor to ensure a memorable dining experience.

Responsibilities include monitoring guest satisfaction, handling payments, and working a mix of shifts. The position emphasizes teamwork and high-quality service in a casual, vibrant setting.

Qualifications

• Must be at least 18 years old.
• Able to communicate clearly and effectively with others.
• Exceptional customer service skills.
• Knowledge of dining room and service procedures and functions.
• Basic math skills and the ability to handle money and operate a point-of-sale system.

Responsibilities

• Greet guests as they arrive and welcome them to the restaurant.
• Take food and beverage orders and deliver items from the kitchen and bar in a timely manner.
• Monitor the dining experience, respond to guest requests, and maintain a high level of service.
• Provide high-quality service to help attract and retain customers.

Job description

#bbrg

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

• 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
• Paid Time Off for eligible employees
• Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
• Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
• 50% Off Shift Meal (yum!)
• 401(k) Retirement Plan with Employer Match
• Discounted Pet Insurance

Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience.

• Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner.
• Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests.
• Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask.
• Servers provide high-quality service that will help us maintain and attract customers.

Required skills and qualifications to be a Server with Mad Mex North Hills:

• Must be at least 18 years old
• Able to communicate clearly and effectively with others
• Exceptional customer service skills
• Knowledge of dining room and service procedures and functions
• Basic math skills and the ability to handle money and operate a point-of-sale system

Physical requirements for Server with Mad Mex North Hills:

• Able to work in a standing position for long periods of time (up to 9 hours)
• Able to reach, bend, stoop and lift up to 25 pounds

While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of both weekdays and weekends as well as a mix of daytime and closing (night) shift availability.

Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.