Busser

Regis Corporation; Town of Florida (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Phelan Family Brands is seeking a friendly Busser to rapidly assist servers by cleaning and resetting tables, transporting dishes, and supporting guests throughout their dining experience.

Strong communication, a positive attitude, and the ability to work quickly in a busy restaurant are essential. This role emphasizes guest satisfaction and teamwork in a locally operated dining group.

Qualifications

• Experience in fast-paced dining environments preferred.
• Strong guest interaction skills required.
• Ability to multitask and balance plates.

Responsibilities

• Clean and reset tables quickly per standards.
• Assist servers and ensure a pleasant dining experience.
• Observe tables and track clean/dirty/occupied status.
• May assist as food runner and carry multiple plates safely.
• Communicate guest concerns to servers/managers clearly.
• Refill non-alcoholic drinks and communicate with staff on requests.
• Maintain positive attitude, handle stress, and work at a fast pace.
• Restock utensils, napkins, condiments, and dining room items.
• Provide best-in-class service with a warm, outgoing approach.
• Interact with guests to anticipate needs and create regulars.

Skills

Customer service

Communication skills

Food safety basics

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth. As a Busser, you will be responsible for maintaining a clean and organized dining environment, assisting servers, and ensuring that guests have a pleasant dining experience. Your attention to detail and efficiency will contribute to the overall success of our restaurant.

Job Summary:

Primary responsibility is for our Bussers to quickly and carefully assist the servers with cleaning dirty tables, taking plates, utensils and drink ware to the kitchen to be washed. Constant guest interaction is a busser’s specialty.

Duties / Responsibilities/ Job requirements:

• Ability to quickly clean and reset dirty tables as per the company standards. Including but not limited to observing tables and keeping track of clean, dirty and occupied tables. Pre-bus and bus tables as needed including sweeping of the floor.
• Working knowledge and consistent focus on food safety standards.
• Bussers must always maintain an outgoing personality and be consistently friendly with excellent communication skills.
• Bussers may be also be utilized as food runners and must have the ability to safely carry and balance several plates of food at one time with a good pace.
• The ability to clearly communicate with guests and to servers, bartenders and/or a manager with any concerns or problems with a guest. Such as a long time ticket, a food item that is incorrect or is undesirable to the guest.
• The ability to refill all non alcoholic drinks for guests and to clearly communicate with servers in the event that a guest requests a food or beverage item.
• A consistent positive attitude, handles stress well, and maintains a quick pace and the desire to have fun at work.
• The ability to restock utensils, napkins, condiments and other dining room needs.
• A passion for high standards and the ability to provide Best in class service.
• Approach all tables with a warm, outgoing approach and correctly issue all food and beverage items to our guests. Creates regulars by interacting with guests throughout their dining experience.
• Interacts regularly with seated guests to attend to any needs that the server may have missed or that the guest needs.