Busser

PF Changs China Bistro; Spokane (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we 50%

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang’s is hiring for Busser, Runner, or Service Assistant roles in Spokane. This position covers dine-in and takeout operations, table bussing, and catering support while delivering exceptional guest experiences. Training is provided; past restaurant experience is not required.

Openings include full-time and part-time hours with opportunities for advancement and a friendly team environment. Compensation ranges per hour plus tips, with benefits at eligible levels.

Qualifications

• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment and POS system.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multitask in a fast-paced, team-work environment.

Responsibilities

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understand the restaurant menu to guide guests on items and assist with questions.
• Review orders for accuracy at pickup or delivery and with drivers.
• Deliver hospitality by anticipating and exceeding guest expectations.
• Clear and sanitize tables, reset for guests, and restock stations.
• Assist with seating layout and service flow, including dining and takeout.
• Serve food or beverages for dine-in and takeout.

Skills

Excellent customer service

Effective communication

Multitasking

Teamwork

Etiquette

Tools

POS system

Kitchen equipment operation

Job description

P.F. Chang’s Pay Range (based on experience): $17.13 - $19.13 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station
• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.