Busser

PF Changs China Bistro; Carlsbad (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro in Carlsbad, CA is hiring Bussers, Runners, or Service Assistants for full-time and part-time hourly roles. Training is provided, no previous experience required, with opportunities to learn and advance.

Roles involve dine-in and takeout service, food running, bussing, and guest hospitality. The position emphasizes excellent guest service, ability to operate kitchen equipment and POS systems, and adherence to sanitation standards.

Qualifications

• No experience required—we will train you.
• Excellent customer service skills and etiquette.
• Able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, POS system and other systems.
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler's Card where applicable, or we will help you obtain.
• Must communicate effectively and be able to multi-task in a fast-paced, team environment.

Responsibilities

• Guide guests through their experience and take, place, and review orders for takeout and catering.
• Understand the menu to guide guests on items for takeout and catering and answer questions.
• Review orders with guests at pickup or delivery to ensure accuracy.
• Deliver hospitality and exceed guests' expectations.
• Clear, clean, sanitize, and reset tables; clear bus tubs to the kitchen dishwasher area.
• Restock and maintain all restaurant stations and understand seating layout for service delivery.
• Serve food or beverages for dine-in and takeout.

Skills

Customer service

Communication

Multitasking

Tools

POS system

Kitchen equipment

Job description

P.F. Chang's Pay Range (based on experience): $16.90 - $18.90 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions).

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.

• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest's questions.

• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.

• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station

• Restocks, cleans, and maintains all restaurant stations.

• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).

• Ability to execute proper sanitation practices and safety procedures.

• Have a current Food Handler's Card where applicable, or we will help you obtain.

• Must be able to communicate effectively.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it's more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

P.F. Chang's California Applicant Privacy Notice