Busser

P.F. Chang's China Bistro, Inc.; Lombard (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Bussers, Runners, or Service Assistants to join their vibrant team. This role offers the chance to engage with guests, ensuring they have an exceptional dining experience while assisting with food service and maintaining cleanliness. With flexible scheduling and opportunities for advancement, this position is perfect for those looking to grow in the hospitality industry. Join a passionate team that celebrates life, family, and food, and be part of a meaningful journey where your contributions truly matter.

Benefits

Competitive Pay

Flexible Scheduling

Paid On-the-Job Training

Opportunities for Advancement

Discounted Meals

Employee Referral Program

Exclusive Team Member Discounts

Closed on Thanksgiving and Christmas

Qualifications

• Excellent customer service skills and etiquette required.
• Ability to operate kitchen equipment and follow sanitation practices.

Responsibilities

• Guide guests through their experience while taking and reviewing orders.
• Clear and sanitize tables, and assist with food delivery.

Skills

Customer Service Skills

Multi-tasking

Communication Skills

Sanitation Practices

Education

Food Handler’s Card

Tools

Point of Sale (POS) System

Kitchen Equipment

Job description

time type Part time

posted on Posted 9 Days Ago

job requisition id JR1942

P.F. Chang's Pay Range (based on experience): $15.00 - $17.00 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program.

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.

• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.

• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.

• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station

• Restocks, cleans, and maintains all restaurant stations.

• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

• Will serve food or beverages for dine-in and takeout.

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).

• Ability to execute proper sanitation practices and safety procedures.

• Have a current Food Handler’s Card where applicable, or we will help you obtain.

• Must be able to communicate effectively.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Apply Now

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About Us

Our Heritage

• Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can.
• The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993.
• Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

• Our purpose is to Celebrate Life. Family. Food.
• We treat our team members like family, and bring our authentic selves to work every day.
• We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing.
• We live to serve others and strive to make our guests’ lives better through amazing, made-from-scratch food and joyful hospitality!