BUSSER

Handcrafted Restaurants Group; Kihei (HI); On-site; USD 19,000 - 23,000; Full time

Job summary

The Beach House Maui in Kihei, HI is hiring a Guest Service Helper to provide top-level service in a friendly atmosphere. You will assist servers, clean tables, carry dishes, and help maintain dining room cleanliness. The position requires no prior restaurant experience, minimum age 16, and on-site work.

Hourly wage is $14.75 in Kihei, with training provided in a fast-paced environment and opportunities for growth within the restaurant group.

Qualifications

• Customer oriented approach to guest needs.
• Ability to work under pressure in a fast-paced dining environment.
• Safety policies and procedures must be followed.

Responsibilities

• Set up the dining area for service, polish linens, and prepare service items.
• Greet guests warmly and assist servers as needed.
• Clear tables and transport dishes to the kitchen for cleaning.
• Reset tables promptly for the next guests.
• Restock napkins, utensils, glassware, and condiments to maintain service flow.
• Maintain cleanliness of service stations and dining room areas.
• Follow sanitation and safety protocols as directed by policy.

Skills

Customer oriented

Teamwork

Communication

Active listening

Safety awareness

Attendance

Job description

Job Details

Job Location: The Beach House Maui - Kihei, HI 96753

Salary Range: $14.75 - $14.75 Hourly

POSITION SUMMARY

Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Assist servers in food service and restaurant cleanliness. Clean tables, carry dishes, set tables, replenish linens, silverware, glassware, and dishes.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Assist in preparing the restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, share plates and glassware before they go to the floor and assisting at setting them at the table.
• Greet all guests in a warm, personal and friendly manner.
• Assist Service team as needed by removing dishes and glasses from tables or counters throughout guests' meal and taking them to the kitchen for cleaning.
• After the guest has finished dining, prepare the table and surrounding area by clearing and cleaning the table, sweeping debris, removing extra seats or highchairs/booster seats and promptly resetting it for the next guest.
• Assist guests with any requests or concerns and take action to correct any problems.
• Restock items such as napkins, utensils, share plates, glassware, and condiments to support continuous service flow.
• Maintain cleanliness of service stations and dining room areas throughout the shift.
• Assist in removing trash from full receptacles and replacing liner and ensure proper disposal procedures are followed.
• Follow all sanitation, food safety, and safety protocols as directed by company policy and health regulations.
• Perform other related duties as assigned by management to support operational needs.
• Report for work on time and uphold expectations for attendance, uniform, and professional conduct. Regular attendance is an essential function of this job.

QualificationsPOSITION QUALIFICATIONS

Competency Statement(s)

• Customer Oriented - Ability to take care of the customers needs while following company procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to work safely by following all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.
• Response to Direction - Receive and follow directions from supervisors; follow direction of computer-generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Neat & Well Groomed - Neat & Well Groomed

SKILLS & ABILITIES

Experience: No prior restaurant experience required, although useful.

Certifications & Licenses: Must be at least 16 years of age. Must take and pass all training tests 90% or higher.

WORK ENVIRONMENT

Fast paced, high energy, moderately noisy environment containing multiple personality types. Can become crowded and can become high pressure.

Physical Demands:

• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0-2.5+ hrs/day)
• F (Frequently) Position requires this activity from 33%-66% of the time (2.5-5.5+ hrs day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands:

• Stand: C, Walk: C, Sit: N, Manually Manipulate: F, Reach Outward: C, Reach Above Shoulder: O, Climb: F, Crawl: N, Squat or Kneel: O, Bend: F, Grasp: C, Speak: C

Lift/Carry: 11-20 lbs: C, 21-50 lbs: O, Push/Pull: 13/25 lbs: F, 26/40lbs: O

Other Physical Requirements:

• Vision (Near, Distance, Color, Peripheral, Depth)
• Sense of Sound – Hear verbal requests by guests, coworkers, and managers
• Sense of smell
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE) - Non-slip shoes, back belt if lifting over 25 lbs, safety glove when using knife.
• Frequent use of stairs while carrying items and constant movement around the restaurant.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.