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Join a passionate team at a vibrant restaurant where you will play a key role in enhancing the dining experience for guests. As a Busser, Runner, or Service Assistant, you will be responsible for ensuring that both dine-in and takeout operations run smoothly. This role offers the opportunity to learn and grow in a fast-paced environment while delivering exceptional customer service. Enjoy flexible scheduling, competitive pay, and a supportive team culture that promotes from within. If you love food and hospitality, this is the perfect place to celebrate life with us.
P.F. Chang's Pay Range (based on experience): $16.50 - $18.50 / hour + tips
Benefits we offer for this position:
All team members:
Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement – we promote from within
Discounted meals
Employee referral program.
Exclusive team member discounts. Closed on Thanksgiving and Christmas at most locations
For qualifying team members:
401(k) retirement plan (based on hours worked)
Medical, dental and vision insurance (based on hours worked)
Paid sick leave (in qualifying jurisdictions)
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.
Job Summary:
The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.
Job Responsibilities:
Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
Understanding the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
Reviewing orders with the Guest (at pick-up or upon delivery) and/or with Delivery Driver ensuring order accuracy.
Delivering an amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
Clearing, cleaning, and sanitizing restaurant tables, bussing dishes to kitchen dishwasher station and resetting tables as needed. Also, removing bus tubs from the bar to kitchen dishwasher station.
Restocking, cleaning, and maintaining all restaurant stations.
Understanding restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
Serving food or beverages for dine-in and takeout.
Job Requirements:
Previous experience is not required – we will train you!
Excellent customer service skills and etiquette.
Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
Ability to execute proper sanitation practices and safety procedures.
Have a current Food Handler’s Card where applicable, or we will help you obtain.
Must be able to communicate effectively.
Ability to multi-task in a fast-paced, team-work environment.
Why work for us?
Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
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