Busser

HEI Hotels & Resorts; Herndon (VA); On-site; USD 45,847,000 - 57,308,000; Full time

Benefits offered by this job

Free parking

Discount programs

Training & development

Job summary

HEI Hotels and Resorts is seeking an Outlet Assistant to support the Outlet Manager and Restaurant Servers, delivering warm, efficient service and maintaining a clean, welcoming dining environment in our Hyatt Regency Dulles location near Herndon, VA.

You will assist with table settings, replenishing service ware, and ensuring guest satisfaction while adhering to attendance expectations and safety standards. This role emphasizes teamwork, reliable communication, and a passion for hospitality.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to lift up to 50 lbs.
• Ability to move or push goods up to 150 lbs.
• Effective verbal and written communication skills.

Responsibilities

• Clear dirty table settings quickly and reset for guests.
• Maintain stock and cleanliness of stations during meal periods.

Skills

Table settings & service ware

Communication skills

Physical stamina

Teamwork & collaboration

Job description

About Us

Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success. We are proud to share our 99.22% associate satisfaction score. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs. We embrace diversity in the workplace and create an inclusive environment for all. We plan fun and engaging monthly activities, an abundance of awards & recognition programs, annual picnic and holiday practices, and a yearly- appreciation week for each department. Our Team is a 4x Convention South Reader's Choice Award Winner, and a 2024 TripAdvisor Travelers' Choice Award Winner. Twice quarterly recognized Hyatt Elite Performer Hotel for Hyatt America's Regency Portfolio in 2024. We show care for our Team and Guests with our achieved GBAC STAR Facility Accreditation in 2021 for cleaning and disinfecting to a higher standard. Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center. We would love to talk to you about your next career move!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $16.00 - $16.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties and Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.

• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.

• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of the appropriate table settings and service ware.

• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.

• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.